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Family Health Plan [FHPL] Customer Care Contacts

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Last updated Oct 30, 2022
Complaints
107
Resolved
13
Unresolved
94
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Family Health Plan [FHPL]
Customer Service Contacts

Family Health Plan [FHPL] Website

Family Health Plan [FHPL] Head Office Address

Srinilaya – Cyber Spazio, Suite # 101, 102, 109 & 110, Ground Floor, Road No. 2, Banjara Hills
Hyderabad
Hyderabad District
Andhra Pradesh
India
500034

Family Health Plan [FHPL] Social Media

Family Health Plan [FHPL] Company Representatives

Family Health Plan [FHPL] Phone Numbers

Toll free
1800 425 4033
133
84
Phone
+91 20 3052 0233
28
21

View more phone numbers

Fax
+91 20 3052 0234

Family Health Plan [FHPL] Overview

Latest complaint Claim not settled/delayed has been filed on 30/10/2022. Latest Resolved Delay in insurance claim against policy no 355000502110001815_ Emp. Id 161928_UHID # NIC43473082_Claim ID_21091600292 was resolved Apr 24, 2022. Family Health Plan [FHPL] ranks as the #41 most complained about among Insurance.

Additional Family Health Plan [FHPL] contact information

Ahmedabad 408, Chitrarath Complex, CG Road, Behind Hotel President, Near Swastik Circle, Navrangpura, Ahmedabad 380009, Gujarat Bangalore No.11, 2Nd Floor, E Block Niton, Palace Road, Bangalore 560052 Bhopal 59, Hindustan Chamber, Office No. 6, 1st Floor, Zone 2, M.P. Nagar, Bhopal 462001 Chandigarh SCF-36, 1st Floor, Phase Xi, Mohali 160055 Chennai Anugraha, A’ Block, 2-A, 2Nd Floor, #19, Nungambakkam High Road, Chennai 600034 Coimbatore 4th Floor, Classic Towers, #1547, Trichy Road, Coimbatore 641018 +91 42 2427 0851 Delhi Plot No.277, 1st Floor, Udyog Vihar, Phase-IV, Gurgaon 122016, Harayana Hyderabad Srinilaya – Cyber Spazio, Suite # 101, 102, 109 & 110, Ground Floor, Road No. 2, Banjara Hills, Hyderabad 500034 Jaipur Shop No. 39, Ground Floor, Opp. to SBI Bank, Vidhyadhar Enclave 2, Central Spine Road, Vidhyadhar Nagar, Jaipur 302023 Kochi D.No. CC41/1064C, Golden Plaza Annex Complex, 2nd Floor, Chittoor Road, Opp. to My Moon Theatre, Pullepady Junction, Ernakulam 682018 +91 48 4235 0115 +91 48 4237 4374 Kolkata 1st Floor, 16/2, Lakeview Road, Kolkata 700029 Lucknow A-1006, Indira Nagar, Lucknow (UP) 226016 Mumbai Gala No. 24, Adhyaru Industrial Estate, Sun Mill Compound, Lower Parel (West), Mumbai 400013 Madurai No. 1 Fund Office Colony, Alagappan Nagar, Madurai 625003 +91 45 2300 7201 Pune Office No. 312, C–Wing, 3rd Floor, Shoppers Orbit, Pune-Alandi Road, Vishrantwadi 411015 Tel: +91 20 3052 0230 +91 20 3052 0231 +91 20 3052 0232 +91 20 3052 0233 Fax: +91 20 3052 0234 Indore 804, Rajani Bhawan, 8th Floor, 569/1, M.G. Road, Indore 452010 Bhubaneswar Plot No-187, 1st Floor, (Near Alok E.M. School), Kharvel Nagar, Unit-3, Bhubaneswar, Orissa 751001 Nagpur Plot No.71, Ground Floor, Nawab Lane, Gokul Peth, Nagpur 440010 Trivandrum TC. No 36/1200, 2nd Floor, Behind Vayalil Restaurant (N.H. Bypass), Perunthanni, Enchakkal Junction, Trivandrum 695008 Tel: +91 98 4704 7117 Vijayawada Door No-48-16-11/6, Sri Ramachandra Nagar, Mahanadu Road, Vijayawada 520008 Vishakapatnam D. No: 43-30-26, Opp. to Yerukumamba Temple, Dondaparthi, Visakhapatnam 530016
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Recent Family Health Plan [FHPL] reviews & complaints(107)

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Family Health Plan [FHPL] Customer Care
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Family Health Plan [Fhpl] — Claim not settled/delayed

Very unprofessional approach, confirming through video call having chat with patient and checking patient id band and medicine stock at the time of discharge. Breaching patient privacy. Company is not paying and settling the pre-post hospitalisation bill. The details of corporate employee policy no. policy no. [protected]-02 and unsettled claims are mention below along of bills claim id.

1. CLAIM (ONE) for Pre & Post Hospitalisation...
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Family Health Plan [FHPL] Customer Care
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Family Health Plan [Fhpl] — Misleading information in Pre-Auth and then not paying the approved amount

Very unprofessional and worst service, misleading and fraud. the cost and treatment was clearly mention in the pre-auth letter and we got the approval for the total cost, however at the time of final settlement they only paid half of it stating that there is a cap limit for this particular treatment. If this is true then why didnt they mentioned this clearly in the pre-auth email. when I spoke to the FHPL spoc, (Shilpa HS - Email: shilpa.[protected]@fhp.net...
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Family Health Plan [Fhpl] — Service

For reimbursement support i have called multiple time on their otll free number but it is showing always as busy what to do...
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