Family Health Plan [FHPL] Customer Care
Family Health Plan (TPA) Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
44
COMPLAINTS

Family Health Plan [FHPL] Customer Care

Family Health Plan (TPA) Ltd.

Website:
LinkedIn
Address
Srinilaya – Cyber Spazio, Suite # 101, 102, 109 & 110, Ground Floor, Road No. 2, Banjara Hills
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
122
down
65

Phone:
Phone:
up
20
down
8
up
10
down
6
+91 42 2427 0851  [Coimbatore]
up
9
down
10
+91 98 4704 7117  [Trivandrum]
up
12
down
13
up
13
down
15

Fax:
Fax:
+91 20 3052 0234  [Pune]

Additional info
Ahmedabad
408, Chitrarath Complex, CG Road, Behind Hotel President, Near Swastik Circle, Navrangpura, Ahmedabad 380009, Gujarat

Bangalore
No.11, 2Nd Floor, E Block Niton, Palace Road, Bangalore 560052

Bhopal
59, Hindustan Chamber, Office No. 6, 1st Floor, Zone 2, M.P. Nagar, Bhopal 462001

Chandigarh
SCF-36, 1st Floor, Phase Xi, Mohali 160055

Chennai
Anugraha, A’ Block, 2-A, 2Nd Floor, #19, Nungambakkam High Road, Chennai 600034

Coimbatore
4th Floor, Classic Towers, #1547, Trichy Road, Coimbatore 641018
+91 42 2427 0851

Delhi
Plot No.277, 1st Floor, Udyog Vihar, Phase-IV, Gurgaon 122016, Harayana

Hyderabad
Srinilaya – Cyber Spazio, Suite # 101, 102, 109 & 110, Ground Floor, Road No. 2, Banjara Hills, Hyderabad 500034

Jaipur
Shop No. 39, Ground Floor, Opp. to SBI Bank, Vidhyadhar Enclave 2, Central Spine Road, Vidhyadhar Nagar, Jaipur 302023

Kochi
D.No. CC41/1064C, Golden Plaza Annex Complex, 2nd Floor, Chittoor Road, Opp. to My Moon Theatre, Pullepady Junction, Ernakulam 682018
+91 48 4235 0115
+91 48 4237 4374

Kolkata
1st Floor, 16/2, Lakeview Road, Kolkata 700029

Lucknow
A-1006, Indira Nagar, Lucknow (UP) 226016

Mumbai
Gala No. 24, Adhyaru Industrial Estate, Sun Mill Compound, Lower Parel (West), Mumbai 400013

Madurai
No. 1 Fund Office Colony, Alagappan Nagar, Madurai 625003
+91 45 2300 7201

Pune
Office No. 312, C–Wing, 3rd Floor, Shoppers Orbit, Pune-Alandi Road, Vishrantwadi 411015
Tel:
+91 20 3052 0230
+91 20 3052 0231
+91 20 3052 0232
+91 20 3052 0233
Fax:
+91 20 3052 0234

Indore
804, Rajani Bhawan, 8th Floor, 569/1, M.G. Road, Indore 452010

Bhubaneswar
Plot No-187, 1st Floor, (Near Alok E.M. School), Kharvel Nagar, Unit-3, Bhubaneswar, Orissa 751001

Nagpur
Plot No.71, Ground Floor, Nawab Lane, Gokul Peth, Nagpur 440010

Trivandrum
TC. No 36/1200, 2nd Floor, Behind Vayalil Restaurant (N.H. Bypass), Perunthanni, Enchakkal Junction, Trivandrum 695008
Tel:
+91 98 4704 7117

Vijayawada
Door No-48-16-11/6, Sri Ramachandra Nagar, Mahanadu Road, Vijayawada 520008

Vishakapatnam
D. No: 43-30-26, Opp. to Yerukumamba Temple, Dondaparthi, Visakhapatnam 530016

View More Information...

Customer satisfaction rating
2%
Complaints
44
Pending
0
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Family Health Plan [FHPL] related photos (9)

Family Health Plan [FHPL] Complaints & Reviews

Sort by:

 Veereshgundarati on May 27, 2020
Dear sir / madam,

I have applied for rebersement for my spouse from feb 2020 till now it is not resolved and no response for my claim. Claim id no 2781135 i have shared all the required details to fhpl and pad team. But setlement of claim not done. Policy no [protected]p[protected]. Pls do the needful.
Complaint comments  Add a commentComplaint category Insurance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code

    Family Health Plan [Fhpl] — claim settlement

     vbende on Feb 19, 2020
    Claim id - 2709853. The claim limit is rs.5 lacs. I had undergone surgery for sleep apnea in first week on dec'19. I had raised...
    Complaint comments  Read comments Complaint category Insurance

    Family Health Plan [Fhpl] — delay in reimbursement process

     ismailap730 on Feb 6, 2020
    Hi,

    I have a medical insurance cover from fhpl (Fhpl.net) through my company. My daughter went under surgery...
    Complaint comments  Read comments Complaint category Insurance

    Family Health Plan [Fhpl] — waiting for more than 2 hours to get approval amount

     Karthikganesh Shanmuganandam on Jan 28, 2020
    Hi,

    My employee i'd is emp2342. Admitted my father in first med apollo hospitals madurai for treatment
    Complaint comments  Read comments Complaint category Insurance

    Family Health Plan [Fhpl] — improper reasons to reject the claim

     B B Susheel Kumar on Nov 3, 2019
    Hello fhpl,

    Insurance company: united india insurance

    Claim id: 2437616/1

    I...
    Complaint comments  Read comments Complaint category Insurance

    Family Health Plan [Fhpl] — worst experience with fhpl and rangadore hospital

     Nagabhushan Lakshminarayana on Sep 4, 2019
    Full cap of the insurance is not given even after fight with the bangalore fhpl insurance department and the rangadore memorial...
    Complaint comments  Read comments [1]Complaint category Insurance

    Family Health Plan [Fhpl] — harassment of relating to medical claims for claim id: 2272685_ , uhid: sbig18205539

     arunoday ganguly on Mar 15, 2019
    Dear Sir/Madam,

    Many time we will contact to the customer care regarding this claim, and all time they misguide...
    Complaint comments  Read comments Complaint category Health & Life Insurance

    Family Health Plan [Fhpl] — reimbursement mediclaim

     Parinda Nirala on Mar 1, 2019
    I had submitted all the documents in the month of may 2018 but still this insurance company saying that there is not any medicliam...
    Complaint comments  Read comments Complaint category Insurance

    Family Health Plan [Fhpl] — rejected my claim giving wrong reasons without any proper investigation

     Sona Shashi on Jan 19, 2019
    I have undergone surgery and submitted for claim but its been rejected giving wrong reasons. I had a severe head ache from...
    Complaint comments  Read comments Complaint category Insurance

    Family Health Plan [Fhpl] — claim id 2154614/1 , uhid 11757812

     Gagandeep96 on Nov 16, 2018
    I am Gagandeep Singh employed with HDFC Bank Ltd. & is enrolled with FHPL from last 5 years. I have submitted all original...
    Complaint comments  Read comments [1]Complaint category Insurance

    Family Health Plan [Fhpl] — hdfc corporate/group mediclaim policy

     Prasang Khare on Sep 22, 2018
    I am prasang khare from hdfc bank and my id is p11193 and i want to know about my claim limit as my mother is getting admitted/operated...
    Complaint comments  Read comments [2]Complaint category Insurance

    Family Health Plan [Fhpl] — query reply

     Kruti Kamani on Sep 11, 2018
    Cpd (Lscs). My claim i'd 2058851/1
    Uhid no.17374821
    Patient name-kruti keyur shekhat. Claim submitted at fhpl...
    Complaint comments  Read comments Complaint category Insurance

    Family Health Plan [Fhpl] — delay claim reg

     PUSHPARAJ .M on Sep 5, 2018
    Am pushparaj working in aptus value housing finance india limited my employee code is 1434. I have an health insurance to...
    Complaint comments  Read comments [2]Complaint category Insurance

    Family Health Plan [Fhpl] — claim reimbursement

     Amitsingh Bopche on Aug 27, 2018
    Respected sir/mdm,
    Myself amitsingh bopche from gondia, maharashtra. I made health insurance policy of bharti axa...
    Complaint comments  Read comments Complaint category Insurance

     Preethi Anumukonda
    I had been through an ovarian cystectomy at a top hospital, once i got discharged submitted all the documents related to the same immediately, after 2-3 months of me following up with them i get a response saying its fertility issue. I had a claim of just 35, 000. My doctor was surprised how could they say its fertility issue? Please help me to pass on this message not to go for family health plan insurance (Fhpl). It’s completely fake, doesn’t respond to calls or mails even after we paying for the insurance every month. No one should suffer like this.
    Complaint comments  Add a commentComplaint category Health & Life Insurance

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      Your Rating (1 star is bad, 5 stars is good)
      code

      Family Health Plan [Fhpl] — domiciliary treatment bill holding for original prescriptions

       asim08
      Mediclaim bill submitted on 11/4/2018 for domiciliary treatment of arthritis/thyroad and hypertention which require prolonged...
      Complaint comments  Read comments Complaint category Insurance

      Family Health Plan [Fhpl] — claim pending for consolidate documents

       Amirthabalan
      Hi sir,

      Claim i'd: 701452

      I am r. Amirthabalan, claim for my wife delivery expenses. Treatment...
      Complaint comments  Read comments Complaint category Insurance

      Family Health Plan [Fhpl] — mediclaim policy

       VireshNain
      I am policy holder (1023942c06) of bharti axa which tpa is fhpl. On 20 feb 2018 i take patient (My daughter) which had only...
      Complaint comments  Read comments Complaint category Health & Life Insurance

      Family Health Plan [Fhpl] — insurance rejected

       Vinay Balaji
      Fhpl rejected my account claim saying that i have been submitted duplicate copies of invoices for my medical bills. They are...
      Complaint comments  Read comments Complaint category Insurance

      Family Health Plan [Fhpl] — claim form-domiciliary treatment. ref. id. no.1496456

       kishore chandra patro
      I have policy for rs.200000.00 from 01.05.2016 to 31.05.2017. I fall ill while i was at bangalore and mysuru. I received treatment...
      Complaint comments  Read comments Complaint category Insurance

      Recently Discussed

      Family Health Plan [Fhpl]
      worst experience with fhpl and rangadore hospital
      Family Health Plan [Fhpl]
      harassment of relating to medical claims for claim id: 2272685_ , uhid: sbig18205539
      Family Health Plan [Fhpl]
      claim id 2154614/1 , uhid 11757812
      Family Health Plan [Fhpl]
      hdfc corporate/group mediclaim policy

      Latest Resolved

      Featured Complaints