Fashion Bonanza — Recived wrong and damaged product

Address:281/6 , 8th floor FASHION BONANZA CO office , Near by tamanna enclave, south Delhi - 110011
Website:fashionbonanzaco.myshopify.com

I ordered a pair of cargos from the website but I've received a pair o[censored]sed ripped jeans instead.
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how to return this product and get refund
Sanu8090's reply, Apr 10, 2024
Sir plz post publicly regarding refund and return
shriyaa's reply, Apr 25, 2024
did u get any updates?
this is detail of seller i get find GST no. and get detail below

Business Name/ Trade Name : SHRI BALAJI SERVICE
GST Number : 07KOCPK9864J1Z5
PAN : KOCPK9864J
Address : Second Floor, 198/1, Pkt-D-12, Sector 7 Rohini, New Delhi, North West Delhi, Delhi, 110085
Nature of Business : Proprietorship
Centre Jusrisdiction : Commissionerate - DELHI WEST, Division - ROHINI, Range - RANGE - 106
State Jusrisdiction : State - Delhi, Zone - Zone 6, Ward - Ward 63 (Jurisdictional Office)

Registration Type : Regular

Status : Active

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    281/6 , 8th floor FASHION BONANZA CO office , Near by tamanna enclave, south Delhi - 110011
    India
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