[Resolved] Fedbank Financial Services — Excess Amount Collected in Ppchavadi branch at Madurai. | |
Dear sir I have a Gold loan in your organization. in the Name Of Rajkumar.K at loan number FEDGL[protected] and Principal amount 26500 in the Date of 23/06/2021.Already iam paid Interest at date of 29/06/2021 amount Rs 2300. its has been Reduced to my Interest 884 and my Principal 1416 and Balance amount was 25084. Two days Before Iam Checked your Online FedFina Application and Closure amount was 25529 only. Yesterday iam Going to your branch and Release my Jewel. Your Staffs are Said Closure Amount was 27830. as Of now 2301 excess amount I paided . stil they are not given any receipt. I have all proofs and Video included also and attached below. so I need Correct Explanation from Your Organization. Please be Take Action on Them and Be Truthfully to your Customers. Was this information helpful? | |
Nov 8, 2021 Complaint marked as Resolved FedBank Financial Services customer support has been notified about the posted complaint. Verified Support Oct 08, 2021 FedBank Financial Services Customer Care's response Dear Sir/ Madam, Loan Account Number- FEDGL[protected] This is in reference to the captioned complaint posted for aforesaid loan account, we wish to inform you that necessary clarification is provided to customer vide letter dated 08-Oct-2021. We trust the above clarifies the position in the matter and request your good office to close the complaint in records. Thanks & Regards, Customer Care Fedbank Financial Services Ltd. | |
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