FedBank Financial Services Complaints & Reviews

Mar 31, 2024

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Greetings from Fedbank Financial Services Ltd (“Fedfina”)

Subject: Complaint pertaining to closure of loan & release of pledged ornaments against Loan Account No. FEDGL[protected]

This is with reference to the captioned complaint dated March 13, 2024 posted in Consumer Complaints Portal.

Please find the attached response communicated to the complainant vide email dated March 31, 2024.

We trust that the above clarifies FEDFINA’s position in the matter & we therefore, request you to close the complaint.

We request you to take the above on record.

Thanking you,

Customer Care,
Fedbank Financial Services Ltd.

Jun 01, 2023

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

This is in reference to your email & complaint received by us in Consumer Complaints portal of Smt. Tanneru Venkayamma pertaining to release of pledged ornaments against the gold loan availed by Mr. Bandaru Anjaneyulu vide Loan Account No(s). FEDGL[protected], FEDGL[protected] & FEDGL[protected].

We wish to that the said complaint is received by Fedbank Financial Services Ltd (“Fedfina”) on May 20, 2023.

We wish to inform you that Loan Account No(s). FEDGL[protected], FEDGL[protected] & FEDGL[protected] are closed in our records on receipt of loan closure payment done by legal heir(s) of the Borrower & pledged ornaments are released to the legal heir(s) [Complainant] at our local branch on June 01, 2023. Further, we wish to state that complainant has submitted satisfaction letter dated June 1, 2023 on resolution of complaint, same has been communicated to the complainant vide email dated June 1, 2023. We are hereby enclosing copy of email communication & satisfaction letter dated June 1, 2023 for your kind reference.

We trust the above clarifies Fedfina’s position in the matter & & we request you to close the complaint in our favor.

We request you to take the above on record.

Thanking you,

Customer Care,
Fedbank Financial Services Ltd.

Encl:

1) Copy of email communication dated June 1, 2023
2) Copy of satisfaction letter dated June 1, 2023

Aug 03, 2022

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

We request you to share below details at [protected]@fedfina.com to check & address further for the captioned complaint.

1) Copy of AADHAR Card
2) Copy of PAN Card
3) Mobile Number

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

Aug 05, 2022

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

We request you to share below details at [protected]@fedfina.com to check & address further for the captioned complaint or else share your email ID to communicate for requisite details.

1) Copy of AADHAR Card
2) Copy of PAN Card
3) Mobile Number

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

Sep 03, 2022

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Greetings from Fedbank Financial Services Ltd!

This is in reference to the captioned complaint posted by Mr. Jitu, we wish to state that necessary clarification has been provided to the complaint vide email dated August 23, 2022. Please find the attached copy of communication for your kind reference.

We trust the above clarifies the position in the matter & request your good office to close the complaint in records.

Thanks & regards,
Customer Care
Fedbank Financial Services Ltd

Jun 03, 2022

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Greetings from Fedbank Financial Services Ltd!

This is in reference to the captioned complaint posted by Mr. Rakesh Patil, we wish to state that necessary clarification has been provided to the complaint vide email dated June 03, 2022. Please find the attached copy of communication for your kind reference.

We trust the above clarifies the position in the matter & request your good office to close the complaint in records.

Thanks & regards,
Customer Care
Fedbank Financial Services Ltd

Apr 23, 2022

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Loan Account Number- FEDDLH0BL0488923

This is in reference to the captioned complaint posted for aforesaid loan account, we wish to inform that foreclosure letter has been issued to customer vide email dated April 23, 2022. Please find the attached copy of communication for your kind reference.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

Apr 04, 2022

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Loan Account Number- FEDGL[protected]

This is in reference to the captioned complaint posted by Rayagiri Sai Ram for aforesaid loan account, we wish to inform that necessary clarification has been provided to customer vide letter dated April 04, 2022. Please find the attached copy of communication for your kind reference.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

Mar 24, 2022

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

This is in reference to captioned complaint posted, we request to provide Loan Account Number & error screen-shot to address further.

In case of any further assistance, we request you to mail your query or request at [protected]@fedfina.com. We request you to mention your loan account number in all our future communications.

Thanking you,

Yours sincerely,

Customer Care,
Fedbank Financial Services Ltd.

Mar 17, 2022

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Loan Account Number- FEDGL[protected]

This is in reference to the captioned complaint posted for aforesaid loan account, we wish to inform you that necessary clarification is provided to customer vide email dated March 17, 2022. Please find the attached copy of communication for kind reference.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.

May 04, 2022

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

We wish to submit that we have clarified the complainant regarding process to be followed vide our email dated December 21, 2021. Further as requested, we have issued letter dated April 07, 2022. We are hereby enclosing copy of the same for kind reference

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.