|Address:||23/54, Appar samy koil street, Thiruvottiyur, Chennai - 600019|
I’ve requested Fedbank (porur branch) for preclosing my ongoing property loan (Application form no: 50183) and submitted a request letter on 9th Nov 2021 and they have told it will be actioned within 1 week, but still there was no action taken and the loan interest amount it is getting debited continuously for 2 months, when I called them they are saying it will be done in 2 - 3 days. sometimes there is no response from them, it has been 2 months still no action has been taken from their end for preclosing my loan, Kindly escalate this to next level.
Jan 22, 2022Complaint marked as Resolved
FedBank Financial Services customer support has been notified about the posted complaint.
Dec 22, 2021FedBank Financial Services Customer Care's response
Dear Sir/ Madam,
This is in reference to the captioned complaint posted, we wish to inform that we tried contacting on the contact number mentioned in the attachment but are unable to get through. We request to provide Loan Account Number as we are unable to process further without the same.
In case of any further assistance, we request you to mail your query or request at [protected]@fedfina.com or call on our customer care no.[protected]. We request you to mention your loan account number in all our future communications.
Thanks & Regards,
Fedbank Financial Services Ltd.