[Resolved]  Fedbank Financial Services — Interest jump

Address:Memko-Ahmedabad

Dear sir,

I have a gold loan account with your company my loan account no is fedmem0gl1082334amt:51500/-) loan in fedbank. My interest amount regular paid by me as well as in corona pendemic period i paid my all dues on time. But i m totally disappointed with your services due to unathical payment collected from your branch staff and still no any proper reply given by branch.
My one loan taken by me on 01/01/2020 a/c no is fedmem0gl1082334 and other loan taken on 05/12/20 a/c no i was paid interest regularaly in account but branch staff by mistake paid in fedbank gl a/c thats why my account gone to be jumping interest still branch staff not informed me for this issue and when i was paid next dues in march/20 inerest at that time also staff do not inform me and taken same as a regular interest and paid in same account. This unathical activity continue from last 3 months but branch staff do not informed me about this. Right now my total interest 4000/- in gl a/c... Shown with jumping interest and i dont know about it. Branch staff made me fool and collected regular interest and paid in my account so why i m pay extra jumping inerest in this account??

Please do needful for this issue.in this all metter no any information given to me by branch and this extra interest shown in system. I hope u will look in this case seriously and resolve ths issue
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
FedBank Financial Services customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2020
FedBank Financial Services Customer Care's response
Dear Sir/ Madam,

We have resolved the complaint by providing necessary clarification to customer vide email dated June 17, 2002. We request you to close the complaint in your records.

Thanks & Regards,
CC
Fedbank
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FedBank Financial Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    64
    Pending
    10
    Resolved
    50
    FedBank Financial Services Phone
    +91 22 2653 5100
    FedBank Financial Services Address
    C-6, 5th Floor, Laxmi Tower, Bandra Kurla Complex, Bandra-E, Mumbai, Maharashtra, India - 400051
    View all FedBank Financial Services contact information