[Resolved]  Fedbank Financial Services — loan approved without property documents

Address:600029

Dear sir/madam

I am i. Salahudeen residing in n0.19/37 vinayager koil st, ayyavu colony, aminjikarai, chennai-600029.
I have availed mortgage loan in fedbank financial services ltd
Customer name:winner essence mart
Branch:chennai arumbakkam
Agreement no: fedchnstl0405467
Loan type: mortgage loan
Agreement date:01/03/2017
Loan amount: 30, 00, 000 inr
Agreement date:28/02/2018
Loan amount: 20, 00, 000 inr

I had settled the dues to the bank by way of selling my property, i am yet to register the property to the buyer. The buyer is very upset and is prepared to file complaint against me for not registering the property in his name.
I have fully paid the amount due to bank and also received noc for the above loans

But inspite of repeated contacts with the bank they still have not cancelled the modt. I am unable to register it to the buyer because modt is not yet cancelled.

I request you to please support in getting the modt cancelled.

Further i had applied for separate mortgage loan with the same bank for a different property and also received a sanction letter for the loan and i had signed the loan documents and ecs mandate before registration of the proposed purchasing property. But due to family issues i am unable to purchase the property. Fed bank has only issued sanction letter and taken documentation for the loan before registration of the property. And no amount was transferred to my account, but they have initiated the ecs mandate for emi for unavailed loan amount. After intimating fed bank to cancel the loan they are demanding for a payment of rs 3, 00, 000/- lakhs to
Cancel the sanctioned loan. I have paid the amount but still the loan is not cancelled. The 1st emi of 70500 was debited from my account and i already have paid a processing fee of rs 5900+17000.
I get continuous call that i have loan in fedbank. Iam mentally disturbed.
I request you to give me the loan closed letter or rejected letter and stop the emi generation from my account and get back my 1st emi amount.
If this is not done i will take legal action on the fedbank and rajikumar the porur branch manager.

Concern person in bank
Name:rajkumar
Phone:[protected], [protected]
Name: murali
Phone:[protected]
Name:ramesh
Phone:[protected]

Regards
Salahudeen
[protected]
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Nov 7, 2019
Complaint marked as Resolved 
FedBank Financial Services customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2019
FedBank Financial Services Customer Care's response
Dear Sir / Madam,

We have informed customer that his loan has been cancelled & excess EMI amount has been refunded to him on September 24, 2019.

We request you to close the complaint in your records.

Thanking you,

Yours sincerely,

Customer Care,
Fedbank Financial Services Ltd.
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