[Resolved]  Fedbank Financial Services — ramnagar branch staff released my gold without my sign to a third party

I'm madhusudhan challa having customer id: 683078, registered contact no. [protected] with you. My gold ornament was released to a third party by your ramnagar branch staff without my intervention and signature. Also the staff is not providing me with the information of the payable interest for the remaining pledged gold.

I request you to kindly call me back so that i can discuss with you people.

Regards
Madhusudhan challa
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Feb 23, 2020
Complaint marked as Resolved 
FedBank Financial Services customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2020
FedBank Financial Services Customer Care's response
Dear Sir / Madam,

Captioned customer Mr. Madhu Sudhana Challa has multiple loan accounts with us such as FEDRNG0GL0899202, FEDRNG0GL0908727, FEDRNG0GL0919053, FEDRNG0GL0958592, FEDRNG0GL0922890, FEDRNG0GL0924284, FEDRNG0GL0942944 & FEDRNG0GL1044358.

We request you to get clarity from customer regarding which loan account the complaint pertains to get the same addressed from our end.

Thanks & Regards,
Customer Care
FEDBANK Financial Services Ltd.
[protected]
Complaint comments 

Comments

I top upped for housing loan. Money hasn't credited to my account when I contact manager he's treating me badly. When we borrow a loan, then are we your's slave ?This is the way he's treating me. I waited 7 months for outstanding payment.Till now he's not given me. [censored]ed up

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