[Resolved] Fedbank Financial Services — Request for closing the G.L. NO. FEDGL[protected] & PROVIDE MY GOLD JEWELRY ASAP.

[Resolved] Fedbank Financial Services — Request for closing the G.L. NO. FEDGL[protected] & PROVIDE MY GOLD JEWELRY ASAP.

N Nar937

Dear Sir/Mam, I Naresh Nagar taken a Gold loan from your Mayur vihar phase-1 Delhi with having G.L. NO. FEDGL[protected], I am submitting the amount of RS. 8, 78, 000/- through RTGS via ref. Or UTR no. KKBKH[protected](on[protected] slip attach for your reference) and also I am balance amount ready to pay through cash. For closing or withdrawal the loan. Same as told by branch staff but no one help in this matter. My family function is nearby and urgently required my gold. I am ready pay the full amount or already pay the amount, so why my gold is not given to me. I am totally disturbing this type of service. Kindly provide the reason for my gold is not given to me or not release from your side. Please look into this matter and provide the solution as soon as possible. Your immediate action is appreciated. Regards Naresh Nagar +2 photos Was this information helpful? No (0) Yes (0)
Aug 8, 2021 Complaint marked as Resolved FedBank Financial Services customer support has been notified about the posted complaint. Verified Support Mar 16, 2021 FedBank Financial Services Customer Care's response Dear Sir/Madam, We have provided necessary clarification on the matter & customer doesn't have any issue pertaining to company. Please find the attached copy of satisfaction letter submitted to us by customer. Please be informed that our customer has not posted any complaint in your portal & same been posted by third party as informed by customer to our officials. We trust the above clarifies the matter & request to resolve the complaint in your records. Thanks & Regards, Customer care Fedbank Financial Services Ltd
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