Fiat India — Engine busted - oil burning

Website:Hyson Fiat

I have a fiat linea emotion pack 2012 model. Run 67, 000 kms. All the services has been done from the agency with a belief that they will take care of the car. Iam getting my car serviced from hyson fiat, tichur, kerala.
At 67, 000 kms my car started burning oil. We took it to the service center and they had a examination and then topped up the oil and gave it back saying it is on observation. But again the same thing happened. When i dropped my car again for the same issue they said that a part replacement of the engine has to done. My car is under extended warranty (14/04/2016). When they claimed the for the warranty, it was rejected stating that the coolant was not changed on time.
My question is, when i am giving my car for services with the agency whenever the service is due, they should have intimated or changed the coolant or what ever oil has to be changed?. They are blaming us for not changing this at the right time.

They are going to charge 40, 0000 to 70, 000 after 20% discount, why should i bear these charges as my was under warranty .

I want my car fully repaired under my extended warranty.
Was this information helpful?
No (0)
Yes (0)
Fiat India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Fiat Group Automobiles India — AC & socker

My fiat avventura car in warranty but when I have complained the problem of my car AC in Kashyap fiat noida he has not respond me or when I m mail to fiat company he also tel me the complaint has not resolved by the company

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fiat India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    307
    Pending
    0
    Resolved
    170
    Fiat India Phone
    +91 22 3946 2600
    Fiat India Address
    FCA India Automobiles Private Limited, Benefice, 2rd Floor, Mathuradas Mill Compound, Lower Parel (W), Mumbai, Maharashtra, India - 400013
    View all Fiat India contact information