Fiat India — extended warranty issue

Address:

Coimbatore, Tamil Nadu

Dear sir/madam,
I had purchased punto evo black with a registration number tn 38 by 7783 (& vin no : mca11816e07057831hjz) from the cai dealer located in nava india, coimbatore in the year 2014 (Invoice date 17/10/2014). And i had not given my vehicle outside for any services as i am aware of warranty & guarantee & understood the terms & conditions given by the company.
To my surprise to see the issue in the first year of my purchase, i had seen the difference in the luminance level of brightness between the tail lamps. And lodged a complaint against the issue, the number of times in the service station and was not rectified till the date.
In the year between 2nd and 3rd, next issue started in my vehicle, i. E., digital (Speedometer) cluster had stopped working completely even during the time of vehicle iginition was on. And i also claimed the issue in the service station and even after the service, i had the same issue again within few months and the issue lasts till the date.
(But to claim warranty requires proof, to the information the problem occurs during the time of driving and not all the time, so i couldnt able to show the proof right now but the complaint registered at marvel fial service and rectified during the earler 2017 service - pls do check the service history).
Recent, problem facing in my car is 1. Front struts & mounting 2. Glow plugs 3. Boot door lock issue.

And now, i approached the srt fiat service station at hopes college, coimbatore. As per the terms all the problems mentioned above should be claimed under the warranty.
(My car too under warranty) but surprise to hear that all the above mentioned problems were not cover under warranty and after a weeks later i come to know only 20% will be given as a warranty claim for the mentioned issue.

Reason states by dealer :
As i didn’t give my vehicle for service in the year 2018.

My question & reply:
I am really surprised and shocked to hear the above statement by extended warranty insurance company. Why because,
I had given all the service regularly in the authorised dealer.
When authorised dealer was not available in coimbatore, i made a call to the fiat customer care and got the authorised dealer (Marvel fiat) address which is located in erode (100 kms away from coimabtore) but still i took my car to the service for the only reason that i should give my vehicle in the authorised service station.
I couldn’t able to give my vehicle for service unnecessarily without running at least a decent kms. (To the information : on total kms till the date approx., 44, 000kms)
(I am correct in giving my vehicle for services and due to some family personal issue which also plays a role for the delay in giving service in the year 2018).

So, kindly consider the above and do the needful and help us replacing the mentioned spares and digital cluster (Speedometer set) under the extended warranty, which will be of great help.

(Bought the fiat car out of struggles, passion and aim but great disappointment with service & extended warranty) pls do help us.