Fibervalley Communications Private Limited — Repeated Broadband Connectivity Failures Despite Multiple Complaints

I am filing this complaint regarding the persistent and repeated failure of my FiberValley broadband connection. This is not an isolated outage. I have been facing recurring connectivity failures for several months, and on average I have had to raise around 5 complaints every month, with the internet remaining unavailable/disrupted for approximately 10 days in a month.
The attached screenshot shows only a few representative tickets, not my complete complaint history. The tickets themselves show repeated “No Connectivity, ” “POP Down/Fibercut” and service-related issues across different dates. This clearly indicates a recurring service problem rather than a one-time failure.
Despite repeated complaints and temporary restorations, the underlying issue continues. I am paying for a broadband connection, yet I am repeatedly losing a significant portion of each month’s service and spending my time raising complaints and following up. Who is expected to bear this loss and inconvenience?
I request a permanent technical resolution, proper root-cause analysis and appropriate compensation/pro-rata refund for the periods of service disruption. I also request that the company’s complete ticket history for my connection be examined, as the attached screenshot represents only a small portion of the complaints raised.