Broadband Complaints

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Hathway Cable & Datacom — amount payed but connection not yet active after 7 days also.

 sumanthlhsp on Mar 22, 2019
I dont like the services. i payed the amount but still my account is not active. the executive who opened my account is also not answering my calls. If this is happening in the starting of my connections means i can expect what happens in future if i continue with hathway. in future if i get...
Complaint comments  Read comments Complaint country HyderabadComplaint category Broadband

Hathway Cable & Datacom — service/ refund

 Shubh Sopariwala on Mar 21, 2019
We have purchase a package for internet for one year but everymonth internet stops working for few days for some wierd reasons, we have to complain every now and then for this issue but from last 1-2 months internet isn't working, when we complainet they ask us to fit a box at our house which...
Complaint comments  Read comments Complaint country SuratComplaint category Broadband

Netplus Broadband — not receiving service after installation and payment

 AnnmolBaajwa on Mar 21, 2019
I had submitted my documents and payment last week. The installation and everything else is done but i am not getting the internet service. I have been calling and filing complaints with the company but still no one has come to rectify the issue. They keep telling me the issue has been escalated...
Complaint comments  Read comments Complaint country LudhianaComplaint category Broadband

Hathway Cable & Datacom — frequent internet disconnection

 djrocker007 on Mar 21, 2019
I have been using hathway for more than 2 year. Since last more than 6 months i am facing frequent internet disconnection i can't even count the number of times i had to call customer care for this issue and then the engineer comes to my hime fixes it then again after few days the same...
Complaint comments  Read comments Complaint country ThaneComplaint category Broadband

Spidigo — no internet connection from last 2 weeks

 jaymin_bhatt on Mar 20, 2019
I have renewed my plan with spidigo in January with username:- jayminbhatt and since day one I haven't received exact speed which has to be 50Mbps but its not. I tried many times to call customer care and have but call never reach the customer care executive and even if they receive then they...
Complaint comments  Read comments Complaint country AhmedabadComplaint category Broadband

Hathway / Gujarat Telelink [GTPL] — regarding broadband

 parthdesai13 on Mar 20, 2019
Already raised 15 complaints for broadband connection issue but this guys are thinking that gtpl is our dads company and we dont have refund policy thats why let the customer suffer whatever the issue. File court case againts this company drag them to court making people fool. 12 month plan...
Complaint comments  Read comments Complaint country NavsariComplaint category Broadband

Airtel — demanding bill for already disconnected broadband connection

 Abhi188 on Mar 20, 2019
I was having 2 broad band connection having account no [protected] landline no [protected], [protected] having advance rental plan
I had made disconnection request on 20.12.118

And on 14.01.19 airtel executive has taken wifi modem from my premises and given receipt of thatbr...
Complaint comments  Read comments Complaint country New DelhiComplaint category Broadband

Tikona — wrong billing and continuous calls to make payments

 Sudhir2019 on Mar 20, 2019
Going through a horrible episode of customer harrassment by tikona. I was billed wrongly and called by tikona executives daily to make payment. Every time i have to explain to them that the issue is at their end and to correct that or not to call me till the issue is resolved. But that is not...
Complaint comments  Read comments Complaint category Broadband

Airtel — airtel broadband - getting the money and then saying connection not feasible

 IamDivakar on Mar 20, 2019
I raised an online request to check airtel broadband feasibility in my area. I got a call from airtel, saying 300 mbps fiber is feasible in the area. I asked her to send a technician to my place to confirm connectivity. She assured connection is feasible and said engineer will be sent only after...
Complaint comments  Read comments Complaint category Broadband

Airtel — reg : complaint for service why fake promise?

 Yashkumar29 on Mar 20, 2019
Mailed below sine week taking fllowoup

Hello customer care / nodal officer,

I don't know even nodal officer is taking care of customer or not or may be now they are not more
Interested to add customer to airtel circle. I think even they have not a curtesy...
Complaint comments  Read comments Complaint category Broadband

Mahanagar Telephone Nigam [MTNL] — not working phone and broadband for last 3 months

 MOHAN THATI on Mar 22, 2019
My telephone no 25896050 has given complaints more than three times no action is taken and my phone is not working last one year i request you disconnect my phone and broadband connection immediately and because of your poor service i will not pay the dues from last month. please expect your...
Complaint comments  Read comments Complaint country ThaneComplaint category Broadband

Hathway Cable & Datacom — request for disconnection and refund for remaining month

 Govindaraj 123 on Mar 19, 2019
I have been using hathway broadband last three years on Bangalore, usually I preferred to pay half yearly plan so I got some offers like plus one or two months, recently I got transferred to Chennai location, I asked Hathway to relocate the same account to Chennai, they told "we don't have options...
Complaint comments  Read comments Complaint country ChennaiComplaint category Broadband

Tikona — won't terminate connection

 Varija Cheruvu on Mar 19, 2019
Date: 19th march 2019.
Account number: [protected]

I have requested for service disconnection from tikona on 12th feb 2019.in the said email, i had requested for service to be discontinued effective immediately and the cpe/ device/ cable to be collected.
A reminder...
Complaint comments  Read comments Complaint country KolkataComplaint category Broadband

Asianet Satellite Communications — very poor speed. high promise while selling none after

 [email protected] on Mar 19, 2019
The internet connection was sold to us promising 100 mbps speed for a period of 5 months after taking a payment of inr 2950. I have been using the connection for a week now. Never have i seen the connection speed exceed 1.5 mbps. All efforts to raise a complaint falls on deaf ears. No response...
Complaint comments  Read comments Complaint country ThiruvananthapuramComplaint category Broadband

Airtel — deactivate my broadband connection

 vjrawat on Mar 19, 2019
Hi

My broadband connection number is "[protected]_dsl"

First it's running very slow and in night it doesn't work and we have to switch to our phone data.

Second it was for rs.669 unlimited pack and bill is increasing every month.

I...
Complaint comments  Read comments Complaint country New DelhiComplaint category Broadband

Hathway Cable & Datacom — false promise and to get the connection

 Anoop085 on Mar 19, 2019
Hello
Myself Anoop ( Mob# [protected]) Customer ID:[protected], the e mail is regarding the false promises given be Hathway sales person ( Niranjan - Mob#[protected])
Before getting my hathway broadband, he promised me Tenda router which supports upto 100 MBPS, He forcefully made...
Complaint comments  Read comments Complaint category Broadband

D Shailaja — hathway broadband connection

 Shailaja Sailu on Mar 19, 2019
I have paid an amount of Rs.1530/- by cash for Broad Ban Connection on[protected] and I got a message(SMS) vide Transaction ID No.R[protected] stating that the connection will be restored if deactive within 4 hours on the same day. But mine is new connection. Till today, ie.[protected] till 08:00PM...
Complaint comments  Read comments Complaint category Broadband

D. Shailaja — hathway internet connection

 Shailaja Sailu on Mar 19, 2019
I, d. Shailaja have paid rs.1530/- on[protected] for hathway internet connection on saturday and the same was acknowledged by sms and also to mail address and the said hathway people promised me to give connection in four hours. But today is[protected]. Till now the said connection is not provided...
Complaint comments  Read comments Complaint category Broadband

Spidigo — there is no internet since from one month

 mukesh.pandya58 on Mar 19, 2019
Dear sir,
My user id: mukkesh58
My address:
Dr mukesh pandya.3-akruti flat, b/h dharnidhar derasar, vasana, ahmedabad 380007. Gujrat.
Since from one month there is no internet. Regarding this we have done many times complain to local authority. But, there is no...
Complaint comments  Read comments Complaint category Broadband

Tikona — stealing my money - fraud tikona

 Krishna0230 on Mar 19, 2019
Tikona initaiated installation only after i paid money of 2511.
Beacuse of sped insufficiency i cancelled the connection. Their customer care promised me to return my money within 10 days.

I called their customer care thrice and everytime they said they are initialing refund....
Complaint comments  Read comments Complaint country PuneComplaint category Broadband

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