Broadband Complaints

On 13 nov the internet in alwal area, hyderabad, telangana went down.. As of
16 november this issue has still not been resolved despite a ticket being raised.

Further i am not being informed of any progress on the ticket and the "customer service" is not answering my calls.br...

I requested for one of the new airwire broadband connection at 7-nov-2019. Fo that i connection i submitted all the required document along with 500rs as advance. Till the date there is no connection and no response. If i complaint to customer care, no one taking seriously.

North...

Never recommending to opt airlink, worst or more than worst service provider.. Pathetic staff, my internet connection is not working since 1month lots of complaints i have made but they ar i do not resolving and always replying that in 1 or 2 days they will resolve. Ghatia and cheap quality...

Account no: 1758972

Hi.

I am facing internet connectivity issues from few months back. Internet will restart by itself and some time it not working properly. I make several complain from last month but still problem not solved. The company technician person come...

Hi.

Cid -[protected]

This month november 3rd 2019 my 3 month subscription is over like every in 3 month when my subscription renewals date coming nearer hathway customer care executive called me continuously from oct 30 2019 - nov 2 2019 for reminders that nov 3...

I have paid the amount for six months i. E3680, i had been promised that it will be done in 48 hrs. By today it completed 10 days and the service person who made false promise is not picking up the call. I have been following up with customer care, which is useless and the will ask for 24 hrs...

Sir i have booked for new broadband connection from exitel and paid rs 3540/- to mr ravindra sales executive but after lapse of three months my broadband connection has not been installed till date le. 14/11/2019. I have regularly lodged the complaints to excital broadband customer care executive...

Hi,

I recently got a message from hathaway to submit the modem to avoid legal proceedings. Though i have already told the hathaway customer care that i lost my modem while relocation and would not be able to comply with their request. I asked them to relocate my account to the...

I have taken a connection at you broadband at vallkkottai location, chennai recently.

The sales person who has contacted me to take the connection has given me wrong information regarding the router details.
He suggested me to buy a router with rs. 950/- from amazon.br...

I am using airtel broadband from 2014. Currently using 6+2 months plan which should end in january 2020. But airtel send me a new bill in the month of november itself for rs.5699.81. When called to customer care, it is clearly told me that profile says it is 6+2, there may a mistake in bill...

I am facing the same issue from hathway. I was using the prepaid connection 1years back, later i changed my house loaction and stopped hathway connection informing conserned peoples as well paying all outstanding bills

Now, after 1 year they send me sms saying 'legal action will...

I have brought the new airtel broadband connection with platinum plan.

As per the terms i was suppose to get amazon prime for 1 year and zee5 premiums for 1 year as well.

But after claiming within a month i got mail saying prime account is cancelled, when contacted...

I have closed my account since a year and still i am receiving messages very day, with the new offers. I also left the state where i had this broadband connection. Hathway does not even have their services in the state where i am residing currently. I have informed them so many times. But still...

I requested for a new connection and agent said we provide connection as soon as you pay the plan amount, i paid within an hour and next day i received msg that connection cannot be given as service is not available in my area.
Again we contacted one more agent and he too took the payment...

I defaulted my internet payment this month and the account was suspended while i was using internet 3 days ago, i paid immediately and was told that it'd take 4 hours for the payment to be reflected in the account and for the account to be activated again. It's been 48 hours with no activation...

I complained about about no internet service since 4 days. When i enquired no technician till now had been assigned to my complaint. It seems that they are not willing to resolve my issue and offer no service when i have paid for their service. This is very clear that it comes under cheating....

I applied for their new connection on 8/11/2019(Friday) and was told it would be done by 10/11/2019(Sunday) by 6pm in eveing.They called me up at 6:15PM and told its not possible today so would be done definately by tomorrow. I requested them to please get it done as its a weekend and for me...

Charan from ACT Kees calling irrespective of time - be it early morning or 9:30 in the night. Asking to confirm if he can send agent for document collection.
Agents say they are on their way. They suggest to take Blaze connection when we wanted only swift connection. Agent doesn’t...

I don't know how the new month data start i didn't want to use the date so please deactivate the plan.
-issue date on nov 12 2019
-my name is valli sreedhar
-my number [protected]
-my airtel dongle number [protected]
-deactivate the service adv 6 months plan...

I have requested for my hathway broadband relocation on 1/10/2019 which was supposed to happen on or before 3rd sine i was vacating that house on 3rd, abut i got a response on 3rd on 3rd only, and they were not able to visit the house on that day itself so they requested me to uninstall myself...