Broadband Complaints

I have given a complaint on 19 Apr 2018 Morning 8:30 for internet connectavity.
Customer care people told that it will get resolve in 18 hours which is maximum threshould. I did call to customer care again aroung 9 AM on 20 Apr but, they are saying that they have raised a case to technical...

My Case Details are as follows:

1. I made payment of ₹ 5541 on 29th March 2018 against my Airtel Landline bill 080 – 4216 7097.
2. The payment has not been reflecting in my account since then till date.
3. I have contact the bank & got the following details as...

I took hatway connection in hyderabad, after a few days say 15-20 days, I had to relocate to pune. First of they started the connection 3 days later even after full payment for 3 month, leave it that's not the issue.
The issue is I have contacted them and aksed that I'm relocating...

For my above landline number I have paid entire amount in January 2018 month and gave a letter through courier to Trichy Airtel Office to close my Airtel account and surrender my account . But after that I am getting Rs. 6871 bill. The number is lying idle for last three months. How such big...

I recently upgraded my broadband plan to bbuld 1275, the plan says upto 10 mbps speed till 40 or 60 gb then the speed will be reduced to 2 mbps. It's completely a hoax, getting speed below than 2mbps, tried to complain about this via cust. Care. But no response. Usage till now is less than 20gb....

Hathway consumer account - [protected]
Date - 22/march/2017 date of activation

Hathway sold their broadband service with 799 monthly and recharge of 1 year will give 6 months free from subsequent recharges. This recharge period i wanted to opt as per the offer - now hathway...

I am about to lodge an fir against tikona digital miraroad for harassing me after producing a fake bill for internet connection. The connection was a prepaid one and after asking them to disconnect because of poor services, i was asked to pay a bill. On repeated explanations given to various...

I want to port my aircel service to other service... Message not send to 1900 (Universal port number) from last two days. Even i called their complaint number 198, they keep saying me their server is down.

It is something blocked by aircel, just to ensure that no body is able...

Hi,

I am not able to access my internet services since 3days and after 3days, they are providing me procedure for troubleshoot which i have already done numerous of times instead of resolving it. Customer care has raised complaint thrice but nobody visited instead i received...

I m joel sandeep from hyderabad, i took hathway broadband in 2015 jan and i called the customer executive and asked them to cancel my net connection on 2016 when i got a text msg that i had to pay 3100 due for 6 months, after that in may 2017 i askd them to cancel my services by dropping an...

This is to inform you of the disappointing service airtel has provided, initially the carelessness of the sales guy who verified and confirmed that the broadband connection would be available, so i paid an amount of rs 500/- and submitted my documents, after reminding the guy for 3-4 days, he...

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I have paid my bill rs.2092 on 14 april 2018. My telephone no is[protected]. They are just giving a operator reference no and are not replying. Bsnl account section officer clearly told me they not received any payment from paytm. My bb connection is disconnected for past 2 days for non payment...

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My phone no[protected] is constantly found in fault position for getting internet service though i am paying regularly at highest plan. I often used to lodge complaint but silpukhuri sdo branch is so relunctant to rectify d error but they are perfect in closing my complaint that it was resolved....

Sir,
I have complained for the problem of frequent disconnection many a times but you people have pathetic service, you don't even bother to notify your customer before closing the complain... Your customer care executive just tell me to reboot the modem which i have done 100times till...

My ticket no - [protected] was applied on 22nd march 2018. They dint install, i waited till 26th i was calling nikhil james but did not respond. I called customer care not got installed. I asked for refund on march 29 th 2018 but till now they have not refunded my amount. My name mahindra reddy...

On 15th April' 18 I renewed by GTPL broadband online using Paytm wallet after which I received a message from Paytm stating that the transfer has been successful. The transaction id given is 14_[protected].

However, this transaction is not showing in my Paytm passbook and the...

This is tirthankar basu, i'm an airtel postpaid user. I got a new sim card for getting internet only for 399 pack. I got a call from one of their customer care executive named jane (+[protected] to meet a person and get the sim. I have done the same as suggested. But 24 hours already passed...

My act account number/id :[protected].
On april 6th, i paid for 6 months in advance for act blaze along with all the needed documents. However, after that there is no response for almost 2 weeks.
During payment time, they told new connection is feasible in our premises and in...