Broadband Complaints

I dont like the services. i payed the amount but still my account is not active. the executive who opened my account is also not answering my calls. If this is happening in the starting of my connections means i can expect what happens in future if i continue with hathway. in future if i get...

We have purchase a package for internet for one year but everymonth internet stops working for few days for some wierd reasons, we have to complain every now and then for this issue but from last 1-2 months internet isn't working, when we complainet they ask us to fit a box at our house which...

I had submitted my documents and payment last week. The installation and everything else is done but i am not getting the internet service. I have been calling and filing complaints with the company but still no one has come to rectify the issue. They keep telling me the issue has been escalated...

I have been using hathway for more than 2 year. Since last more than 6 months i am facing frequent internet disconnection i can't even count the number of times i had to call customer care for this issue and then the engineer comes to my hime fixes it then again after few days the same...

I have renewed my plan with spidigo in January with username:- jayminbhatt and since day one I haven't received exact speed which has to be 50Mbps but its not. I tried many times to call customer care and have but call never reach the customer care executive and even if they receive then they...

Already raised 15 complaints for broadband connection issue but this guys are thinking that gtpl is our dads company and we dont have refund policy thats why let the customer suffer whatever the issue. File court case againts this company drag them to court making people fool. 12 month plan...

I was having 2 broad band connection having account no [protected] landline no [protected], [protected] having advance rental plan
I had made disconnection request on 20.12.118

And on 14.01.19 airtel executive has taken wifi modem from my premises and given receipt of thatbr...

Going through a horrible episode of customer harrassment by tikona. I was billed wrongly and called by tikona executives daily to make payment. Every time i have to explain to them that the issue is at their end and to correct that or not to call me till the issue is resolved. But that is not...

I raised an online request to check airtel broadband feasibility in my area. I got a call from airtel, saying 300 mbps fiber is feasible in the area. I asked her to send a technician to my place to confirm connectivity. She assured connection is feasible and said engineer will be sent only after...

Mailed below sine week taking fllowoup

Hello customer care / nodal officer,

I don't know even nodal officer is taking care of customer or not or may be now they are not more
Interested to add customer to airtel circle. I think even they have not a curtesy...

My telephone no 25896050 has given complaints more than three times no action is taken and my phone is not working last one year i request you disconnect my phone and broadband connection immediately and because of your poor service i will not pay the dues from last month. please expect your...

I have been using hathway broadband last three years on Bangalore, usually I preferred to pay half yearly plan so I got some offers like plus one or two months, recently I got transferred to Chennai location, I asked Hathway to relocate the same account to Chennai, they told "we don't have options...

Date: 19th march 2019.
Account number: [protected]

I have requested for service disconnection from tikona on 12th feb 2019.in the said email, i had requested for service to be discontinued effective immediately and the cpe/ device/ cable to be collected.
A reminder...

The internet connection was sold to us promising 100 mbps speed for a period of 5 months after taking a payment of inr 2950. I have been using the connection for a week now. Never have i seen the connection speed exceed 1.5 mbps. All efforts to raise a complaint falls on deaf ears. No response...

Hi

My broadband connection number is "[protected]_dsl"

First it's running very slow and in night it doesn't work and we have to switch to our phone data.

Second it was for rs.669 unlimited pack and bill is increasing every month.

I...

Hello
Myself Anoop ( Mob# [protected]) Customer ID:[protected], the e mail is regarding the false promises given be Hathway sales person ( Niranjan - Mob#[protected])
Before getting my hathway broadband, he promised me Tenda router which supports upto 100 MBPS, He forcefully made...

I have paid an amount of Rs.1530/- by cash for Broad Ban Connection on[protected] and I got a message(SMS) vide Transaction ID No.R[protected] stating that the connection will be restored if deactive within 4 hours on the same day. But mine is new connection. Till today, ie.[protected] till 08:00PM...

I, d. Shailaja have paid rs.1530/- on[protected] for hathway internet connection on saturday and the same was acknowledged by sms and also to mail address and the said hathway people promised me to give connection in four hours. But today is[protected]. Till now the said connection is not provided...

Dear sir,
My user id: mukkesh58
My address:
Dr mukesh pandya.3-akruti flat, b/h dharnidhar derasar, vasana, ahmedabad 380007. Gujrat.
Since from one month there is no internet. Regarding this we have done many times complain to local authority. But, there is no...

Tikona initaiated installation only after i paid money of 2511.
Beacuse of sped insufficiency i cancelled the connection. Their customer care promised me to return my money within 10 days.

I called their customer care thrice and everytime they said they are initialing refund....