Broadband Complaints

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Reliance Communications — bill dispute

 mukeshparasar on Sep 20, 2017
Dear sir. As I am using your advance rental broadband wireline connection since October 2015. My connection not working form 3rd June 2017 and I raised a complaint for surrender my broadband connection on dated 6th June, then your retaintion team ( Shamiksha) promise me I will take care of you...
Complaint comments  Read comments Complaint country Bhopal, Madhya Pradesh, IndiaComplaint category Broadband

Bharat Sanchar Nigam [BSNL] — regarding my frequent disconnection of my bsnl broadband network.

 M.Navin Goud on Sep 20, 2017
Sir,
I'm M.Navin Goud from Raichur, Karnataka.My landline telephone No. is 08532-297055.
I would like to inform to you that my BSNL broadband Internet network is getting
disconnected frequently, in the beginning it started to disconnect every two months,
then...
Complaint comments  Read comments Complaint country Raichur, Karnataka, IndiaComplaint category Broadband

Spectranet — internet service down during last one month. customer service not reachable.

 Kavitha Kanchibhatta on Sep 20, 2017
We have Spectranet Broadband service at home. We have been experiencing unexplained and intermittent outages over last one month. The customer service number is not reachable. This is impacting my work as I work from home.

The other number we call goes to new connection agents...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

Airtel — airtel broadband frequent disconnect after upgrade

 jiten_chandaria on Sep 20, 2017
After upgrading my Airtel broadband model on their request (Land line no. 070 4008 3948) my broadband is not working. I filled complaint before 7 days, since then I am chasing them, and everytime they create new ticket and mark as resolved without checking whether problem is resolved or not....
Complaint comments  Read comments Complaint country Ahmedabad, Gujarat, IndiaComplaint category Broadband

Jyotika Patteson — want to surrender the connection

 jyotika patteson on Sep 20, 2017
Sir,
i regretfully said, that i am very dissatisfied from your working pattern, in 30 days 26 days the connection rather not in working condition, or give a slow response. sir i am not able to be your client anymore, because this was happening from past 2 to 3 years, several times i...
Complaint comments  Read comments Complaint country Kanpur, Uttar Pradesh, IndiaComplaint category Broadband

Beam Telecom / ACT — act fibernet not working for 10 days now

 Samuel Stanley on Sep 19, 2017
10681535 Bangalore HRBR layout 2

Act Fibernet not working for last 10 days. Daily getting a stupid SMS saying it will be fixed by 8 PM same day. Escalated to nodal officer. Field personnel called me to tell they don’t have equipment in stock.

After 2 years of...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

Hathway Cable & Datacom — delay in fixing connectivity issues of wifi

 Ashwini Shenoy on Sep 19, 2017
Dear All,

Hathaway broadband company haa jo. Complaint resolution mechanism put in place. The customer care and their supervisors are not accountable for resolution of issues. It's a week everyday am calling customer care and also put on fb on Hathaway page, still they give false...
Complaint comments  Read comments Complaint country Mumbai City, Maharashtra, IndiaComplaint category Broadband

Airtel — broadband - 0522 4959400 in spite of repeated requests / reminders / complains, not working since long

 Dilip Kumar Maghnani on Sep 19, 2017
My Broadband Connection Landline No.: 0522 4959400 is not working since long. In spite of repeated requests / complaints we are not getting the permanent solution. Now Airtel Technical Staff too have stopped taking our calls. We fail to understand the reason for such careless attitude.We request...
Complaint comments  Read comments Complaint country Lucknow, Uttar Pradesh, IndiaComplaint category Broadband

Hathway Cable & Datacom — billing and customer handling

 ramreddy465 on Sep 19, 2017
I am hathway customer and was on a quarterly plan from starting of my connection then i got a call from hathway customer executives about their half yearly plan and i thought of activating half yearly plan to my account. So I logged into my Hathaway account online and choose half yearly plan...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

Spidigo — internet not working for last 4 days - 170910108

 Lucky Boy Very Lucky on Sep 19, 2017
My internet is not working for last 4 days. Customer care always speak up scripted answers. There is an engineer named Ajay Rajpoot in SpidiGo who will visit but he isn't even bothered to contact me and is still at large. I want my money back. I just upgraded plan from 2 mbps to 8 mbps as I...
Complaint comments  Read comments Complaint country Ahmedabad, Gujarat, IndiaComplaint category Broadband

Bharat Sanchar Nigam [BSNL] — poor maintenance service

 Sutinder Mahant on Sep 19, 2017
We have Installed broad band, land line phone since last year and pay more than 5000/ rs but not use a single minute of broad band and not more than 40 days of land line due to very very poor service.Now last week I have given application for disconnected the broad band and very soon I will...
Complaint comments  Read comments Complaint country Kangra, Himachal Pradesh, IndiaComplaint category Broadband

Airtel — cancellation and bill not sent

 Ramadevipanchu on Sep 19, 2017
I wish to bring to the knowledge of the Management that from the beginning of this month i have been patiently asking Airtel to send me the bill so that i can cancel your service but for whatever reason until this moment nobody answers the calls nor sends me the bill. Firstly i was cheated by...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

Reliance Communications — refund issue - broadband service escalated on 19-06-2017 - refund issue not resolved

 mohanan53 on Sep 19, 2017
Sir,
My name is MOHANAN P. PILLAI. I had cancelled the broadband service Subscriber ID : 317545721520 on dated 19-06-2017. As per TRAI rules and also committed by the Company my eligible refund of Rs.3162/- after deducing data usage charges for 19 days wwas supposed to give me by DD...
Complaint comments  Read comments Complaint country Ahmedabad, Gujarat, IndiaComplaint category Broadband

Tata DoCoMo — regarding disconnection

 BVenkatesan17 on Sep 19, 2017
I disconnected photon: 909770155 connection in July and was requested to pay only 700 (out of 1019) and remaining 319 would be waived off and rcvd settlement letter. After made paymnt yet receiving threatening SMS this outstanding (319) would be forwarded to LOKADALAT. Couldnt reach any cust...
Complaint comments  Read comments Complaint country Chennai, Tamil Nadu, IndiaComplaint category Broadband

Airtel — regarding the deactivition

 Siva Kolluri on Sep 19, 2017
Hi airtel team,
I am using this number 9108085813 for airtel dongle, I had informed to your team saying that the network is no working well in Bangalore locations and I asked them to recheck and confirm so that I can pay the bill .. but they did not responded to my number and simply...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

Paytm Mobile Solutions — bsnl bill not processed

 Âjaý Řiø Dhànúsh on Sep 19, 2017
I paid my BSNL bill using paytm on Sept 4, but when i contacted my branch, they told me that they didnt get any paid details under their billdesk .. When I made complaint under the app, they simply reply that "the payment is successful at operator side and if you want any reference with your...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

Tikona — tikona - one of the most pathetic and worst network and services

 sudovijay on Sep 19, 2017
Hey,

I've been a tikona since like from last 5 years even use there high end plan, It seem there service actually now just getting worst day by day. it kind of now become my daily schedule to call them about speed or either keep switching on off my adapter just to get some...
Complaint comments  Read comments Complaint country Meerut, Uttar Pradesh, IndiaComplaint category Broadband

Airtel — broadband speed 10% of what is committed

 Rama KrishnaH on Sep 18, 2017
Taken 75mbps connection - from day 1 only getting below 20mbps. Inspite of multiple complaints at 121 nothing changed. Since i have already paid upfront 3000/- for 3 months they don't care. Terrible after sale service and customer care. Airtel should be called no 1 company in successfully cheating...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

Tikona — regarding termination of broadband services

 kishan Mandalia on Sep 18, 2017
As i have used six months services of tikona and i have stopped using from the month of may and i have sent mail of cancellation of my services but they didnt take mail into consideration. And today i receive a legal notice from halai & co. Tikona has no right of harassing their customers. I...
Complaint comments  Read comments Complaint country Rajkot, Gujarat, IndiaComplaint category Broadband

Airtel — disconnection notice

 Atul Pandey1 on Sep 18, 2017
This for airtel notification and my personal records. I have requested them to disconnect my airtel broadband and landline number today at 6:08 pm. Same has been accepted by their customer support executive with disconnection id:87892080. They have also confirmed that billing will stop from...
Complaint comments  Read comments Complaint country IndiaComplaint category Broadband

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