Broadband Complaints

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Beam Telecom / ACT — internet issue does not resolved even it crosses the threshold

 rchinthagunti on Apr 20, 2018
I have given a complaint on 19 Apr 2018 Morning 8:30 for internet connectavity.
Customer care people told that it will get resolve in 18 hours which is maximum threshould. I did call to customer care again aroung 9 AM on 20 Apr but, they are saying that they have raised a case to technical...
Complaint comments  Read comments Complaint country HyderabadComplaint category Broadband

Airtel — unable to solve a problem of bill payment

 Varun TR on Apr 20, 2018
My Case Details are as follows:

1. I made payment of ₹ 5541 on 29th March 2018 against my Airtel Landline bill 080 – 4216 7097.
2. The payment has not been reflecting in my account since then till date.
3. I have contact the bank & got the following details as...
Complaint comments  Read comments Complaint country BangaloreComplaint category Broadband

Hathway Cable & Datacom — regarding the refund issue

 deb604619 on Apr 20, 2018
I took hatway connection in hyderabad, after a few days say 15-20 days, I had to relocate to pune. First of they started the connection 3 days later even after full payment for 3 month, leave it that's not the issue.
The issue is I have contacted them and aksed that I'm relocating...
Complaint comments  Read comments Complaint category Broadband

Airtel — landline number 04314021320

 kaushik siva on Apr 20, 2018
For my above landline number I have paid entire amount in January 2018 month and gave a letter through courier to Trichy Airtel Office to close my Airtel account and surrender my account . But after that I am getting Rs. 6871 bill. The number is lying idle for last three months. How such big...
Complaint comments  Read comments Complaint category Broadband

Bharat Sanchar Nigam [BSNL] — fraud in bb plan speeds

 Viveck Rajput on Apr 19, 2018
I recently upgraded my broadband plan to bbuld 1275, the plan says upto 10 mbps speed till 40 or 60 gb then the speed will be reduced to 2 mbps. It's completely a hoax, getting speed below than 2mbps, tried to complain about this via cust. Care. But no response. Usage till now is less than 20gb....
Complaint comments  Read comments Complaint category Broadband

Hathway Cable & Datacom — false commitment for new customer

 Venkatesh Kasturirangan on Apr 19, 2018
Hathway consumer account - [protected]
Date - 22/march/2017 date of activation

Hathway sold their broadband service with 799 monthly and recharge of 1 year will give 6 months free from subsequent recharges. This recharge period i wanted to opt as per the offer - now hathway...
Complaint comments  Read comments Complaint country ChennaiComplaint category Broadband

Tikona — fake bill for prepaid connection and harassment to client post disconnection

 Shaunak Bhayani on Apr 19, 2018
I am about to lodge an fir against tikona digital miraroad for harassing me after producing a fake bill for internet connection. The connection was a prepaid one and after asking them to disconnect because of poor services, i was asked to pay a bill. On repeated explanations given to various...
Complaint comments  Read comments Complaint category Broadband

Aircel — to port aircel sim to other network

 shwethapurshi on Apr 19, 2018
I want to port my aircel service to other service... Message not send to 1900 (Universal port number) from last two days. Even i called their complaint number 198, they keep saying me their server is down.

It is something blocked by aircel, just to ensure that no body is able...
Complaint comments  Read comments Complaint category Broadband

Siti Broadband — service not working

 Vikas Jindal7 on Apr 19, 2018
Hi,

I am not able to access my internet services since 3days and after 3days, they are providing me procedure for troubleshoot which i have already done numerous of times instead of resolving it. Customer care has raised complaint thrice but nobody visited instead i received...
Complaint comments  Read comments Complaint country New DelhiComplaint category Broadband

Hathway Cable & Datacom — bill generated when account was not being used

 sandeep6190 on Apr 18, 2018
I m joel sandeep from hyderabad, i took hathway broadband in 2015 jan and i called the customer executive and asked them to cancel my net connection on 2016 when i got a text msg that i had to pay 3100 due for 6 months, after that in may 2017 i askd them to cancel my services by dropping an...
Complaint comments  Read comments Complaint country HyderabadComplaint category Broadband

Airtel — refund not reflected

 Rohan Gonsalves on Apr 18, 2018
This is to inform you of the disappointing service airtel has provided, initially the carelessness of the sales guy who verified and confirmed that the broadband connection would be available, so i paid an amount of rs 500/- and submitted my documents, after reminding the guy for 3-4 days, he...
Complaint comments  Read comments Complaint category Broadband

Routerloginweb.net/ — copyright images and content

 Denimricky on Apr 18, 2018
Https://routerloginweb.net/ this site is using copy content from copyrighted sites.

This website is selling product and content for commercial purpose and earning money.

They are doing like malicious and its a form of cyber crime.

This website is...
Complaint comments  Read comments Complaint category Broadband

Paytm Mobile Solutions — bsnl broadband bill amount rs.2092

 Leo Johnson on Apr 18, 2018
I have paid my bill rs.2092 on 14 april 2018. My telephone no is[protected]. They are just giving a operator reference no and are not replying. Bsnl account section officer clearly told me they not received any payment from paytm. My bb connection is disconnected for past 2 days for non payment...
Complaint comments  Read comments Complaint category Broadband

Nrouterlogin.net — unethical behaviour| bad services

 mickeybrown on Apr 18, 2018
Bad services are provide by HTTP://WWW.nrouterlogin.net

This is what they said "netgear develops world’s fastest and powerful wireless routers of all time. Netgear routers provide all the significant features that a user looks for. Various features that are available...
Complaint comments  Read comments Complaint category Broadband

Bharat Sanchar Nigam [BSNL] — poor bsnl landline and broadband service

 Pranbarm on Apr 18, 2018
My phone no[protected] is constantly found in fault position for getting internet service though i am paying regularly at highest plan. I often used to lodge complaint but silpukhuri sdo branch is so relunctant to rectify d error but they are perfect in closing my complaint that it was resolved....
Complaint comments  Read comments Complaint country Kamrup MetropolitanComplaint category Broadband

Hathway Cable & Datacom — regarding frequent disconnection of my internet (account id-1119773016)

 rahulssingh007 on Apr 18, 2018
Sir,
I have complained for the problem of frequent disconnection many a times but you people have pathetic service, you don't even bother to notify your customer before closing the complain... Your customer care executive just tell me to reboot the modem which i have done 100times till...
Complaint comments  Read comments Complaint country Gautam Buddh NagarComplaint category Broadband

Act — I applied for refund but still not received

 mens006 on Apr 18, 2018
My ticket no - [protected] was applied on 22nd march 2018. They dint install, i waited till 26th i was calling nikhil james but did not respond. I called customer care not got installed. I asked for refund on march 29 th 2018 but till now they have not refunded my amount. My name mahindra reddy...
Complaint comments  Read comments Complaint category Broadband

Paytm Mobile Solutions — money deducted from wallet but did not reach where it was supposed to

 Khushali Dutt on Apr 17, 2018
On 15th April' 18 I renewed by GTPL broadband online using Paytm wallet after which I received a message from Paytm stating that the transfer has been successful. The transaction id given is 14_[protected].

However, this transaction is not showing in my Paytm passbook and the...
Complaint comments  Read comments Complaint country GandhinagarComplaint category Broadband

Airtel — negligence in activating sim

 tirthankar basu on Apr 17, 2018
This is tirthankar basu, i'm an airtel postpaid user. I got a new sim card for getting internet only for 399 pack. I got a call from one of their customer care executive named jane (+[protected] to meet a person and get the sim. I have done the same as suggested. But 24 hours already passed...
Complaint comments  Read comments Complaint category Broadband

Beam Telecom / ACT — act fibernet - delay and no response for new connection after paid in advance

 Nks2018 on Apr 17, 2018
My act account number/id :[protected].
On april 6th, i paid for 6 months in advance for act blaze along with all the needed documents. However, after that there is no response for almost 2 weeks.
During payment time, they told new connection is feasible in our premises and in...
Complaint comments  Read comments Complaint category Broadband

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