Broadband Complaints

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D-Vois Communications — worst service provider- ion dvois

 VMathivanan on Jun 24, 2018
They are taking customers for granted. They change subscription plan every month. Out of 28 days minimum 5-7 days no connectivity.
And if you dont recharge before expiry time/date, they dont even allow a second more than the expiry time.
We should adjust for a week without connectivity...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Broadband

Tata DoCoMo — tata docomo 3g wifi dongle

 Anish Pyne on Jun 23, 2018
It has been a nightmare since Tata Docomo replaced CDMA dongle with the 3G network dongle. The speed is pathetic, nothing loads, it is practically useless network.

How can a reputed company like Tata rollout such a migration un-prepared with no bandwidth work done. Thank god i...
Complaint comments  Read comments Complaint country KolkataComplaint category Broadband

Mahanagar Telephone Nigam [MTNL] — mtnl broadband delhi

 Anuuj S Narain on Jun 23, 2018
This is to inform you that my broadband connection is not working. Have made repeated complaints on IVR menu and have also called concerned local MTNL officials. But there is no permanent solution. The problem is solved when the linesman comes and broadband works for 1-2 days, then again broadband...
Complaint comments  Read comments Complaint country New DelhiComplaint category Broadband

Tata Sky — pathetic service for old customers

 ajaytiwari9 on Jun 23, 2018
I have lodge an complaint to customer service, they confirmed that some will call me on next day, i received the call and was told that they will visit before 12.00 noon same day but no body turned up and when i inquired about it they told me that service was lined up for monday since next day...
Complaint comments  Read comments Complaint country ThaneComplaint category Broadband

You Broadband India — internet not working since 3 days

 PriteeSheri on Jun 23, 2018
I have raised complaints to YOU broadband customer care about not working internet but they replied that in 4-8 hours technician will reach to me and already 3 days has been passed my complain status is still in pending status. I waited for 60 minutes to get tgeir seniors on call but they were...
Complaint comments  Read comments Complaint country PuneComplaint category Broadband

You Broadband India — no internet connectivity more than 48 hrs

 Balagangadhar Addanki on Jun 22, 2018
Hi,
I have been facing connectivity issues with You broadband. Raised requests via you broandband portal but no body cared about the requests. I sent couple of mails and called customer care people. No body is really be able to resolve this issue. In two months of time I got this issue...
Complaint comments  Read comments Complaint country HyderabadComplaint category Broadband

Beam Telecom / ACT — wrong billing and harassment from customer care for the same

 Sundargold on Jun 22, 2018
Hi
I was ACT customer for almost 2 years. I was happy with their support and service till the last billing cycle. I was having 6+1 months plan activated. I didn't make the payment since I wanted to terminate the service. Unfortunately the service got extended for another 20 days and...
Complaint comments  Read comments Complaint country BangaloreComplaint category Broadband

Airtel — wrong broadband data usage

 abhishek.sharma009 on Jun 22, 2018
Till march airtel was showing my data consumption at 100 odd gb everymonth. Which is impossible. An average movie is 700 mb which means i need to watch 200 movies online or download equivalent data to consume 112 gb worth of data.

Suddenly this month airtel claims that 200 gb...
Complaint comments  Read comments Complaint category Broadband

Hathway Cable & Datacom — fake bills and threatening calls

 sathish santhosham on Jun 22, 2018
Hi,
I am sathish from hyderabad, actually i have closed the hathway prepaid broad band connection 2 years back. Now i am receiving the calls to pay a bill of 6400rs. How could it is possible that prepaid connections of 499 rs could go up to 6400 rs with out using the internet.
br...
Complaint comments  Read comments Complaint country HyderabadComplaint category Broadband

Hathway Cable & Datacom — prepaid bill invoices generated even after disconnecting

 aniketnvkr on Jun 21, 2018
I have been facing harassment by hathway (For broadband) since last 2 years. I had visited their office in kothrud, pune and asked to disconnect the broadband connection (Customer id [protected]) after 3 months of pathetic service. I visited the office for unsubscribing and ensured that my dues...
Complaint comments  Read comments Complaint category Broadband

Netplus Broadband — amount deducted but bill still showing unpaid

 Vishu Mahto on Jun 21, 2018
My account no is [protected]
Transaction reference is

Techproc[protected]

I have already paid bill using net banking of canara bank for ₹1061/-
The bank account is debited
But bill still stands unpaid at netplus portal.
I have sent...
Complaint comments  Read comments Complaint country LudhianaComplaint category Broadband

Airtel — recharge plan confusion

 Mounika Bose on Jun 21, 2018
Dear sir, we recharged [protected] with rs 995/- for 6 months on 4-6-2018. But data not coming, contacted call centre, benefit: 1gb data/day, unlimited calls (Local+std+national roaming) and 100 local+std sms/day with denominations rs249, 448, 499, 509 and different validity.

Whereas...
Complaint comments  Read comments Complaint country KurnoolComplaint category Broadband

Airtel — internet not working in prepaid sim

 AkanshaChaudhary on Jun 21, 2018
Hi
Im a 10+ yrs old airtel user. 2 days back i got relocated to hyderabad, telangana, since then im unable to use internet services on my phone. The internet signal comes for fraction of seconds every 3-4 hrs. Till now there is no change despite of regular follow up with the customer...
Complaint comments  Read comments Complaint country HyderabadComplaint category Broadband

Airtel — customer care executive is ridiculous

 Dkfz on Jun 23, 2018
Im ussing your service about 8years. Today i called your executive related to an issue. And she is talking harsh to me. Her name is asha. Im done with your service. This is how you treat your customer.Im useing your service about 8years. Today i called your executive related to an issue. And...
Complaint comments  Read comments Complaint country ErnakulamComplaint category Broadband

Hathway Cable & Datacom — hathway broadband connection

 sandeep komma on Jun 20, 2018
Hi,
On 19th june i received a call from delhi court saying need to pay outstanding amount of rs 6125/- for the hathway broadband connection, otherwise they will file a case against me.
They tortured me by making frequent calls to pay the amount.
So i paniced and paid the...
Complaint comments  Read comments Complaint category Broadband

Hathway Cable & Datacom — disaster network & worst customer care

 chethanlinga on Jun 20, 2018
Hathway such an idiotic and manner less customer care executives that they abuse us when we tell them that your service is not good and when we start shouting they go on to very bad abusive language ... they cannot provide proper network and cant have a proper team to solve the issues ... be...
Complaint comments  Read comments Complaint country HyderabadComplaint category Broadband

Airtel — airtel broadband not working and no help from customer support

 atulrai on Jun 21, 2018
Dear Airtel,
This is my second complaint today, as you are not working as my broadband and I am regularly paying to you.
All your customer care numbers are busy and not working.
So, no help from any side.

Please stop robbing my money.

Airtel...
Complaint comments  Read comments Complaint category Broadband

Ortel Communications — broadband connection

 TKTripathy on Jun 20, 2018
My member No.01685240 for Broadband connection.situated at BRIT colony, Badagada, bhubaneswar near Bhaskareswar temple.on dtd.19.06.2018 last night the connecting cable from electricity pole to my house has been cut off and it was laid down on the ground.Now it is kept on the nearby pole with...
Complaint comments  Read comments Complaint category Broadband

Limras Eronet Broadband — limras broadband not working for past three days

 kambar on Jun 20, 2018
From 1300 hours of 18th june my limras broadband became very slow (Less than 0.5 mbps and from 19th morning the broadband was completely cut. When ever i contact the customer service centre ([protected]) they say 'informing technician'). I contacted ten times. Each time they ask my user id and...
Complaint comments  Read comments Complaint category Broadband

Airtel — broadband not working and help from customer support

 atulrai on Jun 20, 2018
Dear sir,
This complaint is regarding my broadband connection:
It's not working at since last two days and the best part is none of your customer care services are working.

I called on 198, [protected], [protected], on line help and everything but of no help.br...
Complaint comments  Read comments Complaint country Gautam Buddh NagarComplaint category Broadband

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