Fire Boltt — Not giving refund or replacement

Website:www.fireboltt.com

I ordered a fire bolt watch 7 months ago which came to me defective so I asked him to return it, they said they do not have any refund or return policy, they have only replacement policy, so I asked them to replace.After that the watch has been done replaced 6 times and 6 times they have sent defective product.Now it's been 40 days since last time I had given my watch for replacement but till now I don't get any information about my watch.When I called customer service they said the product is out of stock but same product they are selling on website.They are talking about giving me a coupon code but that coupon code is only for their website, if I take the coupon code i have to pay extra for the same product. Means in a way they are doing fraud with the customs.I want to get my money or watch asap.
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Mar 13, 2023
Updated by Samay ranjan
Ticket id -725807
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