Fire Boltt Complaints & Reviews

I purchased a Fire-Boltt smartwatch which started showing multiple technical issues shortly after use. These include:
Display issues (screen freezes, lags, and poor touch response)
Sensor issues (inaccurate and delayed readings for heart rate and SPO2)
Connectivity issues (frequent disconnection from the mobile app)
Battery problems (drains unusually fast even on standby)
I raised a complaint via email to...

On 18 th February I ordered smart watch through fire boltt website

Received product on 24 th February

Manufacturing default watch restart again and again

And battery drains in 4 hours

What to do

Need my refund...

I have ordered 1 watches on fireboltt website on[protected].
I have pre paid for these 1 watches. Ok the next day I got a message saying the order was cancelled without mentioning any reason. I have contacted their support but haven’t received any response from them. I lost an amount of nearly 1329.05 rs. I have sent multiple emails and called multiple times. It’s been 25 days today date is[protected].
My order number is...

I purchased a watch of FIRE BOLTT from AMAZON on 22 NOVEMBER 2023. The watch is FIRE BOLTT VOGUE SS MAGNETIC RAINBOW model so after some time watch was not working properly so l complained for this to company and company arrange a pickup of the watch and replaced with a another watch of same same color and model and again after some time a issue of charging is occurred in my watch so again I complained about it this time company sent me a...

I have been trying to reach out the Support team for delivering a faulty product for order placed on website Order[protected]
Ithe New Prodct is faulty and is sue is not being addressed
Support center is not picking up even a single ticket or calls.
I am not getting any resolution for the issue being faced. The product is worth ₹5, 349, which i am asking to return and refund, but ther eis no tresponse.
Fire-Boltt is operated in India by Savex Technologies.

There is no external physical damage but see the below response from support team.

Reply from Fire-Boltt support:
After a thorough inspection of your watch, we regret to inform you that the display damage has been determined to be the result of external physical damage, and as such, it is not covered under the standard warranty.

However, we understand that you value your Fire-Boltt product, and we are...

Selling damaged products and not giving proper service

My name is rakesh and I have ordered invincible plus on 08th August 2023 and I'm noticed speaker issue in watch.
After then i'm given watch to service center on 11th October 2023 for repair but I have received fire boltt almighty instead of invincible plus.
Then I will asked the service center they told your ordered smartwatch is not available with us hence we have sent a different model to you. customer care person not responding...

As I ordered firebollt smart watch which is Ultimate silver in color which was recive at my location on date 15 August 2023 and after 7-8 days battery backup problem start in smart watch, which gives only 2-3 hour's backup only after full 100% charge, after complaint to Fireboltt official web site company arrange pickup for watch bu courier on Date 28 August 2023 and courier person pickup parcle on Date 01 September 2023 and it delivered to boltt on date 6 September 2023 and replacement watch delivered at my location on date 19 September 2023 which was different in color, after more than 1 month I received replacement was different which I ordered so I mail to fire boltt team regarding this multiple time but he was not responding or not confirmed me before courier replacement black color watch, after multiple tries to call her support number (1888) he says at present silver watch not available so we send black color new watch, so I dinned to accept this watch because if I ordered silver color then why can I accept black, because i never use black color, so I request firebollt team to refund mu payment and pickup your new black watch but he not agree for return and says that we will provide u replacement of silver watch in 1 month. Which was very slow service of firebollt,

I have raised my complain of my fire boltt smartwatch claim warranty but after raising my complete I had my ticket ID which the fire boltt send me but after two or three days there is no response there is no any message there is no single sign of being continue of this warranty and no any type of email or contact from fire Bolt to me. I have tried this for two time two or three times but the process is still continue of not being responded....

I have ordered fire boltt smart watch and it was defective and i went to service center of fire boltt then they collected my defective watch and they sent a fire boltt watch named "Huk", I refuse to acdcept, then they sent "hulk" again they sent "HulK" then I called them so they said that they will provide a list of smart watches and after some days they says that you have to use that watch "Hulk". this is our policy we cannot replace your...

I purchased Black Fire Boltt invincible plus (BSW97 smartwatch from the Fire Boltt web store for Rs. 4999.00. Watch was received on 2nd Sep’23 and was found defective as not capture the correct health data. Requested Fire Boltt customer care to return the watch, but they are not doing the refund. Then will asked them to replace the defective watch, but they we're send my replacement and replying that your ordered smartwatch is not available with us hence we have sent a different model to you, which is totally wrong and cheating with the consumer and expect in India only. You order and pay for apples and they will deliver potatoes after taking advance payment. Total fraud and cheating. Need a justice

I have order a product fire boltt name Fire Pods Ninja 601 ORDER NO[protected] i got delivery on 5 oct 2023 and i ordered it on 1 oct but the received product is have scratch on it also the product out put is not good i tried return the product from the website but unable to do so as it was in one time login tried calling customer support they are saying today on 7 oct they have change their policy and will not take any return or replacement or refund request and i need to visit service center
in website return policy it is mentioned di product is damaged consumer can file return request and company will arranged a pickup but the agent name aakash and pratibha from escalation said we are not following it and this is new policy and an du have no right to get this details as its private and above constitution of India and u can file complain we will take care

As I ordered firebollt smart watch which is Ultimate silver in color which was recive at my location on date 15 August 2023 and after 7-8 days battery backup problem start in smart watch, which gives only 2-3 hour's backup only after full 100% charge, after complaint to Fireboltt official web site company arrange pickup for watch bu courier on Date 28 August 2023 and courier person pickup parcle on Date 01 September 2023 and it delivered...

I have never faced such issues with direct purchasing with the reputed company. but i have order 1 smart watch, and i received with many complaints,
Ninja Pro Max smart watch.

1. First of all, i have received the Open box, which is not Sealed. Which is already used as an open product.
2. There is no seal tap on it.
3. 3 year old manufacting date product,
4. Device was not able to charge the device and it is not even switching on the device..
5. The color which i have ordered, i have not received. I have ordered with Champange Gold, but i did not receive the correct product.
6. Received different product with differe color.
7. Device is not even switched on. Since it is a Physical problem and unable to switch On the device.
8. I tried reaching the customer care the moment once i received the product, around 10 pm on 26th september, since i received the courier from blue dart only around 9.30 pm.
but the customer sercive was not operating at that time. and sunday was on leave. Just this morning 28 aug i called the customer care and gave
the complaint.

I have ordered Fire Boltt smart watch in the name of Narayana On Aug 21st 2023, and the product got delivered on 26th September 2023 around 9.30 pm.

Please find the attached list of pictures and the video of the product received. FULLY DAMAGE AND NOT WORKING AND NOT FUNCTIONING AND OLD OLD PRODUCT.

Dear sir,

greetings of the day !!!

i hv a watch bought on 07/12/2022 vild invoice no ch3ri[protected] thru
savex technologies pvt. Ltd. Online thru fire boltt website.

Within six month my watch back side cover open and i m not able to use.
Such a reputed brand quality is very poor and nobody can help out for this matter.

Pls do the needful.

I have bought Legacy (Black SS) smart watch from their official site. But got faulty product and returned for replacement (Blue dart picked up the product. Tracking number -[protected] ), and it is delivered to their facility on April 12 2023. Since then they are not responding to online complaints. They don't have any customer care number to contact....

I have placed the order for collide odder no. #[protected] on 06.04.2023 but still not order has been dispatched. Have mailed many times but didn't receive any proper feedback

Hey my name is Aman Raj and I ordered two smart watches from fireboltt on 4 March one ff them got delivered and one of them didn't get delivered to me then I talked with their customer support executive and they said that due to stock issue your watch has been cancelled and your money will me get refunded in 7 to 10 days but it's been one and half month and still when I call them they say me that we have highlighted your complain, forwarded your complain to higher authorities, etc. But at the same time when my watch got cancelled the watch was still available to purchase from the website and some people who were living in my building have ordered after my ordered date got their watches delivered. So 1st point my issue is that if the watch was not available in stock, then why the watch was available for purchase on the website.
2nd if the watch got cancelled then without my permission how they cancelled my watch.
Please help me regarding this.

My Fire boltt replacement watch was to be delivered me back in 10 days after product reaching at their location. But it is not yet shipped nor they have responded to my ticket which I had raise .( Ticket no[protected] .
While the pickup was done by blue dart- [protected] this is track number.

Now I am continuously calling them but no answer and on between they are cutting call .

I raised a complaint for replacement because device is getting of and on continuosly by its own, but they said there is a stock issue and tell that wait for 15 to 20 days but now it is about 2 months to go, but not yet resoveld the problem, on my more than 40 ti m es of request they ready to provide me a alternate product but that was also not a desire watch always there is something that i cant take like they provide me watch of pink colour im not a girl so that will not suits me but they are so much irresponsible that they are not giving value to their customer i am very much disappointed and i will never buy a watch of fireboltt again and not recomend it also to anyone. the worst and poor service at everypoint worst customer service ever

Brajraj singh
[protected], [protected]

मेरा स्मार्ट वॉच अपने आप बंद हो गया है कंपनी वाले कोई response नही karte

I received defective product from fire boltt. The replacement product was picked up but new product was not received. I want my product or amount. I want new sealed packed product

Ticket ID: 745209, 763643, 668934, 687843, 669011, 669002, 517054, 517028, 511363, 511347,
I ordered a smartwatch Cobra . They sent the defective watch once so i go for return they said they have only replacement policy so i accept it but, since from last 6 months I'm calling customer care but not getting proper information on the replacement. Everytime getting different answers and false commitments from customer care. I am fed up with all this😡 . It is out of tolerance. Fire boltt customer service are not ethical and professional. what is going on in fire bollt company, I can't tolerate all this much now. Fire boltt is a Fraud company . They making money by scamming people. I need refund but they are not giving. I think i have wasted my money on fire boltt company.

Ticket id - 725807
I ordered a fire bolt watch 7 months ago which came to me defective so I asked him to return it, they said they do not have any refund or return policy, they have only replacement policy, so I asked them to replace.After that the watch has been done replaced 6 times and 6 times they have sent defective product.Now it's been 40 days since last time I had given my watch for replacement but till now I don't get any information about my watch.When I called customer service they said the product is out of stock but same product they are selling on website.They are talking about giving me a coupon code but that coupon code is only for their website, if I take the coupon code i have to pay extra for the same product. Means in a way they are doing fraud with the customs.I want to get my money or watch asap.

I ordered a fire bolt watch 7 months ago which came to me defective so I asked him to return it, they said they do not have any refund or return policy, they have only replacement policy, so I asked them to replace.After that the watch has been done replaced 6 times and 6 times they have sent defective product.Now it's been 40 days since last time I had given my watch for replacement but till now I don't get any information about my watch.When...

I bought fire boltt phoenix smart watch in fire boltt website. I received defective product like the display is getting stuck. I immediately complained about that. But still no response. I need replacement for that with new sealed product

Ticket id -683324.
I ordered a smartwatch . They sent the defective once so i go for return they said they have only replacement policy so i accept it but, the watch is already replaced 6 times but everytime they send the defective and used on in the name of replacement.
I have been doing all this replacement replacement for 6 months, I am fed up with all this😡 . It is out of tolerance. Fire boltt customer service did not...

Ticket id 725807
I ordered a smart watch of fire boltt(talk pro) but the watch they gave was defective So I gave him a return under warranty but he said there will be no return, there will be a replacement, so I said ok.Now that watch has been replaced 6 times but everytime they Sends defective product in the name of replacement .How often do I have to do the replacement? I am worried since 6 months.I didn't wear that watch once.I requested them a lot that it has been replaced 6 times, please don't replace again please refund it, but they are not doing that.