| Website: www.fireboltt.com |
I purchased a Fire-Boltt smartwatch from Amazon on[protected]. After a few months o[censored]se, the watch developed a charging-related issue and was no longer functioning properly.
I lodged a complaint with Fire-Boltt on[protected]. Since the product was covered under the warranty period, I sent the watch to their service center for repair.
However, instead of repairing my original watch, the company sent me a different old smartwatch that is also non-functional and does not work at all. This is completely unacceptable and amounts to a deficiency in service.
Despite my repeated follow-up emails and phone calls, the company has failed to respond. They are neither replying to my emails nor answering my calls, leaving the issue unresolved.
Due to the company's negligence and failure to provide proper warranty service, I have lost confidence in the product and its after-sales support. Therefore, I request a full refund of the purchase amount, along with any other relief deemed appropriate by the Hon'ble Consumer Commission.
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