First Flight Courier — Consignment dispatched to another location

Vinish Rustagi

from Bangalore, Karnataka

Address:	560068
Website:	firstflight.net

Dear Team, I have booked a consignment from First Flight Couriers, Bangalore-560068 on January 4, 2016 with the consignment No# F991B0938321. The delivery address mentioned on the packet is: Parshant Rustagi H.No 677, Sector 3, Rewari, Haryana-123401 But when i am tracking from FirstFlight tracking service, the destination city showing Karnal instead of Rewari. And after that they are showing consignment in Bhiwadi and it's out for delivery. I am not able to understand what blunder is happening. When i am trying to reach FirstFlight Team, they are not giving any response. I am requesting to you please do needful in this regard. Thanks, Vinish Rustagi +91-[protected]

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First Flight Couriers customer support has been notified about the posted complaint.

Jan 09, 2016

Updated by Vinish Rustagi After submitting the complaint, I got a call from +91-[protected] and he inform me that FirstFlight Couriers are ready to give Rs.2000 as a penalty amount.

He also shared one SBI voucher and asked me to go to nearest SBI Atm and give me a call, then i will guide you how to redeem this voucher.

I requested to him please send me a confirmation mail regarding this but still not received any mail from him.

Regards,
Vinish