First Flight Courier — Delay in delivery by courier service

daseswar

from Trivandrum, Kerala

Address:	110075
Website:	firstflight.net/contactus.asp

I booked a courier through First flight from Allahabad vide Receipt No J991M4610811 on 20th April to Trivandrum, Kerala. On tracking, it is showing arrived at destination on 24th, but the receiver called up yto inform not yet delivered. With great difficulty got a contact number at Trivandrum. On contacting Mobile [protected] at Trivandrum, I am told that it has reached only at Chennai .
This seems to be quite improper. An article could not be delivered even after 5 day is highly objectionable. There is also no contact person to redress my difficulties at the central level.

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Comments

Sunny S Alex

from Pune, Maharashtra

The same has happened with a courier which i sent via First Flight (B991B5724306) from Mumbai to Trivandrum. This was supposed to reach the receiver as fast as possible and the courier was collected from my office on 10th May, 2016. On checking the tracking system it says that the courier reached Trivandrum on 17th but still this has not physcially reached my receiver. My office folks managed to get hold of the Trivandrum number - [protected]. We managed to get hold of the person who committed to deliver at a different spot on 19/05/2016 where the receiver made arrangements for the parcel to be collected. But this was not delivered yesterday. Me, my office staff and the receiver have been trying to reach the TVM number - [protected] since morning but the person is not attending the calls.

I am the owner of a business here in Mumbai and due to this unprofessional delay, i have decided to suspend all courier services rendered by First Flight from here on.

The whole matter is still unfinished as the parcel has not yet reached the receiver even when I am posting this. This is really annoying and unwarranted.