First Flight Courier — My utmost imp. courier with c/nmt. no. C06612268 is missing/wrongly dispatched

Address:

Gurgaon, Haryana

Hi, I was expecting a courier from Chennai to Gurgaon at me official address which have not been received by me yet. On tracking for the same i found that the same is dispatched on 23rd Jan, 14 to someone named as Arpan and the best thing is there is no Arpan exist in our company ! When i tried to track the same with the branch & corporate office of Gurgaon who deals with my area they asked me to drop a mail for further action, even after many calls & various followups they havent taken the pain to send me the receipt for the same. I believe that they knowingly misplaced my courier, the courier is was having the coupons worth Rs. 12000. I never expected the same from such an reputed name in courier services. Request you to please look into the matter so that i can have my courier in my hands. Thanks & Regards, illa