First Flight Couriers — bad behaviour of staff and item not delivered

Address:

Mohali, Punjab, 140604

I am in air force station chandigarh. My sister has sent me rakhi with first flight cons no. J991m6218019. Thus i have lost my phone so it couldn't deliver me on the given date. Next day i contacted mr. Sukhdev representative of first flight, ranjan plaza zirakpur and requested him to deliver my item as i am available he simply denies and told i am on off today and said i l not come. Then i visited to the office and found the same fellow at first flight office. When i asked for what i have given money to first flight if i have to come to collect it. He very arrogantly said "item mil gya na jao to jo karna hai kar lo". Hence it is my humble request we as customer think for better service but this kind fellow takes your company down.. Strict action should b taken against mr. Sukhdev