First Flight Couriers — Complaint for not delivering an item. | |||
I have booked an item in bihar for bangalore weighting 10kg. Item parcel no # u991b0246482. It is received in the delivery branch on 16th june 2017. Yet not delivered. When called to the first flight then customer was informed that the parcel is destroyed. How come a courier company decide what to be done with the parcel. Why i am not intimated for the destruction of parcel. Why i am not contacted for any information. I need my money to be refunded with an apology. I will not accept the parcel in the worsen condition and it is there in the office from 16th june till date without any intimation to the customer. I expect my complaint to be acknowledged and strict actions towards this. Regards, [protected] Was this information helpful? | |||
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