First Flight Couriers — consignment misplaced/not delivered

Address:	Mumbai City, Maharashtra
Website:	www.firstflight.net

The tracking id u991b0226691 shows parcel has arrived at hyderabad on 24th july. It has been more than a week now, but still the parcel is not delivered as of now. There are no numbers or addresses available to talk to the respective offices. Is this the kind of service you provide to your customers. I have been calling in around the hub offices, and all the dispatch areas, visiting every possible delivery centre, but of no use and information., you guys are really doing a very sad business.