First Flight Couriers — Consignment not delivered and no response from customer care

Address:

600041

Hello, I have booked my consignment in chennai on March 24 and it is supposed to be delivered to address in Bangalore in next day. It did not delivered and waited for one more day, first flight delivery person called to my friend to whom consignment to delivered and asked him to come and collect which is 2 km away from the delivery address. My friend rushed there and the delivery person left from that place. When my friend called that delivery person he told he will come back in 2 hours and deliver. We already raised a compliant on the same day about delivery issue but did not get any response from First flight. Later he switched off his phone and consignment did not delivered. On the next day it is Sunday and no response from any where.

On Monday by early 9am, I called to coustmer care explained all the scenario and waited for 13 minutes in call, coustmer care executive disconnected my a call with out any answer after keeping my call in hold for so long. Then in another call, explained all scenario again and he is not at all interested to resolve my problem. She is not even accepting my complaint. I am so irritated with you first flight. I have all the call regarding and Mail which I have sent. I am see you at consumer court. I missed to place my tender because of you first flight

From
Devichand
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