First Flight Couriers — courier received late

Address:

Mumbai City, Maharashtra, 400051

Dear Concern,

I received message by first flight courier on 23/10/2018 that your courier is in process. But today 30/10/2018 till morning it never dispatched on given address. I start taking follow up with the first flight courier service. I realise that the courier boy given reason insufficient address. Which is very irresponsible reason give by that person. Because we receive other courier on time on the same address.

The very Important documents which i received late when i take followup with concern team. That courier boy even switched off his phone.
Very much irresponsible service received by First flight courier. You all people don't have any rights to give these type of remarks for courier. if you don't want to deliver plz close your office. Or else give the punishment to that courier boy and concern team. My consignment no - B[protected].