First Flight Couriers — delay in delivery of article booked

I booked an article on 24th feb 2018 from raebareli to gaya for which i was charged rs 330 as it was supposed to be delivered the next day. Bt the article has not been delivered till date i. E. 28th feb 2018. The article no is j991p0317462. It was extremely dissatisfying experience n such a worst service.. Kindly provide the reason for the delay n ensure the delivery at the earliest. I may have to take you to consumer forum as it is purely a cheating affair where i was charged a hefty amount for a single sheet of paper

Thank you