First Flight Couriers — Delay in Delivery of Parcel | |||
This is to bring to your kind notice that my parcel ( Consignment No. : D991Z1507171) booked from Delhi on March 7th, reached Ahmadabad on March 9th. After tracking the consignment and personally calling at the Ahmadabad office repeatedly, it was confirmed that the parcel will be delivered at the designated address on the same date. However, after waiting for entire day, it was brought to my notice that the parcel was taken back undelivered and the status said "Party Not Available". I would like to mention here that its a false claim and that there was no attempt made to deliver the parcel. Also, in case of not finding the concerned party, there was no phone call made to inquire about the same. To add to that, the contact number of the delivery person was also not provided from your end that could have ensured the status of the delivery at the earliest. I request you to speed up the process and get the parcel delivered today at any cost as its urgent and there is no point of choosing First Flight, if the delivery is delayed by 5-6 days. In case there is a difficulty in locating the address or party is not available, I request you to contact the undersigned immediately. Was this information helpful? | |||
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First Flight Couriers customer support has been notified about the posted complaint. | |||
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+91 52 2394 4444 [Lucknow]
+91 40 3944 4444 [Hyderabad]
+91 80 3379 9999 [Bengaluru]
D 58/12, A-7, TVS Building, Sigra, Varanasi, Uttar Pradesh, India - 221010
I would like to mention here that its a false claim and that there was no attempt made to deliver the parcel. Also, in case of not finding the concerned party, there was no phone call made to inquire about the same. To add to that, the contact number of the delivery person was also not provided from your end that could have ensured the status of the delivery at the earliest.
I had been calling at the Ahmadabad office since yesterday, but the people there very rudely refused to disclose the actual status of the parcel. They kept on transferring the calls to different numbers and none of them could actually help out to get the parcel delivered.
IT THE WORST COURIER COMPANY I HAVE EVER DEALT WITH. EVEN AFTER SPENDING THOUSANDS OF RUPEES TO ENSURE SPEEDY DELIVERY, THE RESULTS ARE PATHETIC.