First Flight Couriers — delay in delivery with no status update for weeks

Address:

Gaya, Bihar

This is regarding consignment no. O991Q0827974. this has been dispatched on 10th Nov from Gurgaon to Gaya, but its so many days now with no delivery and no status of the product. Today I saw they have now updated the destination city as Kolkata. This is heights of negligence and no concern for customer. For days they dont have any record of the delivery and suddenly they update the city as kolkata instead of Gaya while the product is in transit since last 10 days. They should shut down the courier services and start some sabji thela and all. Every time I suffer when any ecommerce site book my consignment with this pathectic courier service