First Flight Couriers — didn't delivered the parcel nor bothered to inform

Address:

Jodhpur, Rajasthan

The parcel was sent from jhansi on 18th august and it reached jodhpur by 23rd of august. They did not delivered the parcel on the address mentioned and neither did they bothered to inform about the fact that they will not deliver to the address mentioned on the parcel. It's almost been a month that they did not call to even inform that they have my parcel with them and i should come and take it from the courier service itself. Instead when i went to take my parcel yesterday they said that they have sent it back to jhansi yesterday itself without informing me and they didn't even tried to call me to inform that.