First Flight Couriers — i am complaining about the delay in delivery of the parcel

Address:

New Delhi, Delhi, 110092

I had sent two parcels from first flight on 22nd and 21st june.. Which were assured to be delivered in the next two days.. The parcel was from delhi to bhunter in himachal..
On tracking the consignment the only thing it shows is - in transit.. How do i know about its whereabouts
As i am really worried that the one who booked the parcel did not even know where himachal is located.. And said it was a part o[censored]ttar pradesh..in spite of telling that its a different state, he started teaching me that no initially it was a part o[censored]p. I really wonder when the staff has no idea of the geography of india.. Than there is no sureity that the parcel would have reached the right place.. It was a really important document.. To be delivered to its destination till monday.. But still it hasn't been.. How far is delhi from bhunter, it doesn't even take a day.. This is what i get in return for trusting ur brand.. I am really disappointed