First Flight Couriers — I did not received my parcel (consign ment number B[protected])

Address:

Hyderabad, Andhra Pradesh

Dear Sir/Team, Iam really unhappy with first flight courier services as I have faced a lot of problem from first flight services. my complaint against my parcel, which is not received by me. but status showing that parcel is delivered to unknown person Mr. Mohan Rao on 31st March, no person is there in my family with that name even I have mentioned my mobile number on cover but no executive had called me regarding my parcel and it is handed over to unknown person . it coasts a lot to me the same thing is been intimated to customer care service they simply said that it is delivered. u can raise a complaint through mail [protected]@firstflight.net, I have sent mail to them but no response I received the same tracking details that I can see in tracking status. but my complaint is that I did not received my parcel kindly check and deliver my parcel to me