[Resolved]  First Flight Couriers — Irresponsibility

Address:

Bangalore, Karnataka

M991B0895183 was my courier docket no. It was sent from Pune to Bangalore on 30th September. On 1st October, when i checked the status, it was showing that the address is wrong. But, the address was 100% correct. I checked up with the courier service at Pune and they were clueless. I called up your customer service representative and unfortunately they were not able to track the courier. They promised to get back which they never did. 2nd October was your holiday and so I had to react because earlier, one of my valuable item was stolen from the packed and the courier service was of First Flight only. I called up the Kormangla office of First Flight(8th Block) and they transferred the call to the delivery boy. He confirmed the shipment being delivered but the status was still showing "wrong address". I had to personally go to your office to collect my package. My parcel was lying there. I am sorry to say but they were least bothered to update the information or answer me correctly. They informed that they received the parcel by 4:30 pm and since they cannot do the delivery, they updates as "wrong address". Pathetic service by First Flight.