First Flight Couriers — list of courier

Address:	Mumbai City, Maharashtra
Website:	firstflight.net

My name is rishabh gour and i opt for the service of first flight in order to send my video classes pendrive from lucknow to varanasi (Tracking number j991m7262517) on 4th may, 2018. Due to the irresponsible behavior of the management of the first flight courier i lost my video classes pendrive in transit only.in order to retrieve my belonging i repeatedly went to head office of first flight in hazratganj.

It is to further inform you that being a layman i simply gave my video classes pendrive to them for the courier and they also didn’t ask for any specification as the pendrive contains the online video classes worth of rs 8500/- which i filed for compensation on 14.05.2018. The officials of first flight are not reimbursing my claim as they are just trying to defraud me by dodging me from one official to another.

It’s been four months since i have filed my complaint and asked for the disbursement but there is no result of it as they are saying that i must mention the worth of video classes pendrive before sending it for courier, but no information was asked at the time of booking by the booking agent.

Here i have ask the question whether i m giving a service or they are? Since i m not aware about the policies and terms and conditions of the company so they should reimburse my claim, which it seems that they are not trying to do it.

Since i lost my trust from the first flight courier limited as they always try to defraud and give mental trauma to those who give them a business for the same.

So at the end i am knocking the door to the consumer forum for the justice

Thanks

Rishab gour

Here are the attachment of my bill, request letter, invoice and claim