First Flight Couriers — List the contents of the courier

Address:	Lucknow, Uttar Pradesh, 226017
Website:	www.firstflight.net

I had sent the following mail, but have not got any reply even after so many days.

Hello,

This is with respect to a complaint raised on 6th February, 2017 for which no resolution has been done despite several follow ups in the last one month. (More than a month, actually)

The courier had been sent to a Delhi address on 21st January, 2017. There was some issue at the receiving end and the parcel was not accepted. It came back to First Flight, Lucknow, sans the contents. I had raised the complaint for this and was promised the charges for the courier and the contents to be reimbursed.

Now that it has been more than a month, I am writing you this mail to demand for an expected date by which this issue will be resolved. Neither do I have the contents now, so that I can return them and get the money back, nor do I have any communication of any kind for your end.

PFA the documents concerning the details.

Kindly look into the same urgently and let me know of an expected resolution date ASAP, or else I will have to take further actions like contacting the Indian Consumer Complaints Forum.