First Flight Couriers — Missing clothes from consignment

Address: Indore, Madhya Pradesh

Dear Sirs, My son had sent a consignment from Indore to Chennai, through First Flight Couriers Mhow Naka centre, Indore (MP). Unfortunately, one bag from that consignment containing 1 formal shirt, 1 formal pent, 8 T Shirts and One Payjama was missing as the parcel was delivered to Chennai. Consignee: Aditya Khandelwal / Consigner: Aditya Khandelwal (Indore to Chennai) Bill no. is P991M0228618 dated July 2, 2015. It appears to be case of some one has taken out that bag from the consignment. We are not getting any support from First Flight Couriers Mhow Naka, Indore and also from First Flight Couriers Onam Plaza office (Mr. Shabbir) at Indore, as they want us to prove that the material is taken out. Pilferage from consignment is a serious thing. But First Flight Couriers Indore office staff has been evasive about the responsibility. Nobody seems to to be interested in correcting the situation. They are pretty sure that I can not prove it in court of law. So they ask me, Have you seen clothes being taken out? Do you have proof? I am sure this can be proved through various documents and run sheets First Flight Couriers maintain. Please look into the matter and resolve it. Best Regards Satish Khandelwal