First Flight Couriers — Non-delivery of booked consignment

Address:

Ernakulam, Kerala, 682037

My consigment (# 0991B2349263) was booked from Surat to Deliver in Cochin 20 days back. Till date this has not been delivered. There was an attempt made to deliver 3 days back, but as i was out of town, i had asked to re-deliver next day. the blindly refused to do so in spite of reaching out to me 15 days after the committed date of delivery. This has by far been the worst ever service from any courier service. I have tried to reach them on multiple numbers ([protected], [protected], [protected]), however have never been able to get in touch with anyone so far. Either no one lifts if connected, or the line never gets connected. I also tried reaching their corporate and registered office to lodge a complaint[protected]. But to no surprise there was no response there too. I would like someone to contact me ASAP and help in getting the package delivered to me at the earliest. If i do not receive this package, i intend to file a case against First Flight for the loss that i will face due to their negligence