First Flight Couriers — non delivery of docs

Address:

Dakshina Kannada, Karnataka

Pls refer below screen we are expecting one document from Pune, docket no. M[protected]. The docs are dispatched from pune on 9th febtoday till 13th feb the docs are not delivered which have been dispatched from your branch for delivery on 11th. We don’t the where about of the document. It is always very frustrating to contact and interacting with first flight Mangalore Branch. Always we need to suffer when we interact/communicate with you. Neither service is appreciating nor your communication is trustworthy. We are trying to reach the branch since morning on phone[protected] and mobile ([protected]), at least 10 times but very surprising no single call is unanswered by customer service or the team member. Is this service you are serving to your customer. Your response is not only delayed but you don’t respond to your customers and their queries at all If this is the service, it s worst service we have overcome till now.