First Flight Couriers — Product not Delivered!

Address:

Pune, Maharashtra

From PUNE to JAMMU (Pin: 181205) Consignment No (24 August 2015): M991B2360082, Branch: Jagtap Dairy, PUNE Consignment No (1 September 2015): M991B2360938, Branch: Jagtap Dairy, PUNE I have placed the order for shipment of my product on 24 August to be delivered in Jammu. As told it should have been delivered within 3 days but the product was not received even within 7 days. Moreover, No communication was made to inform the product had been returned (due to company's fault). I personally went to check on 1 September, and then the staff then informed me about the incident, which is not acceptable. The staff assured me to resend the parcel and the parcel will definitely delivered to the desired address within 2 days. It is 7 Sept already and no progress is made. I have informed the company about the same. No Action Taken!