[Resolved]  First Flight Couriers — Regarding delay in delivery & no response

Address:Nalanda, Bihar

Still product not delivered by your courier patner First flight. Approximately delivery time is 3-4 days because i received many product. Yesterday i called to local FF Biharsharif Office at +[protected] but they didn't response properly and informed that We have not only one Shipment so i can deliver same day, it will delivered next day or later. I want to know that if you failed to deliver product on time why shipper pay full payment for the same. Why you will deliver on next day or later, why not appoint more delivery persons for the same. My location is maximum 2 km away from ff office but ff courier always updated status like SO FAR AWAY & they deliver product on next 2 business working day (Refer FF AWB NO. O991L0705568 ).
They never delivered same day when the received the product. So plz contact to them arrange delivery for both product under order id [protected] because as per my knowledge and ff estimated delivery time limit, product will be arrived at destination location yesterday or today.
One request to Snapdeal & your seller partner plz never ship the product through ff, try to ship through DTDC Courier. So worst services offered by FF Courier and behavior are also bad.
Can you share the FF Courier PIO Detail & Grievances Redressal Team information. I want to raise grievances againt FF Courier for Delay Delivery & mis-behavior. Plz if you can do anything for us for the same.
If product not delivered by today then i will refused to accept the product . Its not my faut its FF Courier faults. So talk to FF Biharsharif & arrange delivery by today. They always crossed estimated delivery time limit but ther Courier Service Provider Delivered priduct Before or Within Estimated Time Limit.
You can check my other Shipment status shipped by BLUEDART vide AWB [protected], Booked on 13 may & Estimated Delivery date was 18 may but it will be delivered by 15/may/2014. It's Courier Service not like FF Courier, FF taking more than Indian SPEED POST time limit 3-4 days.
Thanking You
Rinki Kumari
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
First Flight Couriers customer support has been notified about the posted complaint.
May 16, 2014
Updated by jaiguru66
Whats an awesome services offered by SD courier patner FF, They received both of product today at destination HUB & one of them Delivered today evening and for the another one they updated ' FAR OFF AREA' .
Whether is it possible for the delivery, same day both shipments received at destination hub, out for delivery with both product at same location (2km away from ff office), One Shipment Delivered (COD 121) & another shipment (COD 571) not delivered due to FAR OFF AREA.
What's an awesome disappointing & irresponsible service like an joking with customers...
Whether Ff status is false/wrong or not??
Please give me the above mentioned queries answers.
A humble request to SnapDeal plz don't send any product via FIRST FLIGHT COURIER LTD., they offering one of the 3rd class service.
Please Refer below mentioned link for status

http://www.snapdeal.com/orderSummary/?order=[protected]&code=bd46fda4e0ce8db752da07febb7b3637

Thanki you
Rinki
Complaint comments 

Comments

Dear Rinki Kumari,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

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