First Flight Couriers — rude reply of customer care service and delay in delivery of shipment

Address:411040
Website:firstflight

My shipment no is m991m0797859. My shipment has not been delivered yet whereas the shipment status is showing that it have been reached guwahati hub branch on 14 oct 17. The customer care service is the worst as the dont even care of my query and dont reply in a proper manner. They dont seem to give a damn about my problem. They are citing the reason of holidays and even told me that i should have enquire earlier so that they should have work on the same as it was not first flight's responsiblity, it was mine.

The worst experience i ever had on all fronts.

First flight its a request to improve your service as there are many options available in the market... And i hope the management team knows the customer's mentality very well than me... Improve guys..
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    First Flight Couriers Phone
    +91 52 2394 4444 [Lucknow]
    +91 40 3944 4444 [Hyderabad]
    +91 80 3379 9999 [Bengaluru]
    First Flight Couriers Address
    D 58/12, A-7, TVS Building, Sigra, Varanasi, Uttar Pradesh, India - 221010
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