[Resolved]  First Flight Couriers — uncooperative and rude behaviour, delayed delivery

Address:

Kolkata, West Bengal

I am Dr. Shrutam Sharma from Kolkata and i was supposed to recieve a courier from gurgaon O991B0281300 on 14th of july 2014.. when i did not recieve it i called up ur lansdowne brach office in kolkata.. all i was told that the delivery person had come to my place but i wasnt available at the moment.. now all i want to ask is how would i know if they dont call me or inform me..i dint recieve any call whatsoever n i dont even know if the delivery person came at the correct address.. this drama has been going on since three days.. amidst this the person i talked to at ur office tells me that the policies have changed n "u guys" dont call the clients till atleast 5 days.. really??? thats totaly insane.. today all of this reached its height when Mr. S.K Gupta of lansdowne Branch v rudely told me that if i was in such a hurry to get my courier ( which i might add has already been delayed because o[censored]norganised and non sensical staff o[censored]rs) i should come and collect it myself and he disconnected the phone on my face.. i ma truely disappointed..i[censored] do not take an action i wouldnt mind to go to the consumer forum with this..to add i will definetely make sure that no body in my kins acquaintances or anybody as a matter of fact use ur services ever again.. utterly disgusted, Dr. Shrutam Sharma