First Flight — Not responding and not giving information

Address:

Mumbai City, Maharashtra

I have called up first flight courier tel number on 03.04.2014. To check where is my courier have reached. The number is[protected].

A lady received the call and gives me another number[protected].
I called up on this the call get connected and no one is receiving the call. You can try and check yourself.
Again i called up on previous number.
I told that lady no one is receiving the call my money is going waste
So she asked me to hold the line and after 3mins she disconnected the call.
Again i called up she just received and transfer the call which no one is receiving again.

I dont know what kind of people are kept for customer service.
Such a big company cannot hire educated and understanding people.

Please look into this matter.
Its simply irritating

Regards
Amoli
[protected]