| Address: | FirstSkin, Zodi Lodge, M II Block A/15, Chaltlang, Aizawl, Mizoram – 796012 | | Website: | firstskinin.com |
1. I placed an order on 11th April (7437), payment was deducted but the portal didn't redirect to merchant website and the order was eventually cancelled by their system
2. placed another order on 12th April which was successful (7439)
However now both orders are showing and refund was not issued by merchant
Merchant delivered both orders despite immediate e-mail request to cancel one order.
Merchant requested to return the product for refund however both India post and private courier companies refuse to deliver said product and informed me that liquid is not allowed
I requested merchant to arrange a pickup on 20th April, email has not been responded to
I also informed merchant that the product opened was of degraded quality and is spoilt. The email has not been responded to Was this information helpful? | 
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