| Address: | FISHESHOP AQUA PVT LTD - CIN : U0500KA2020PTC133050; Bangalore-Hyderabad- Chennai-Mumbai | | Website: | fisheshop.com |
I have placed an order on their site on 11th December. I have reached out to them before placing my order to confirm that delivery is possible to my location and they assured me that it's possible and would be delivered in 3 to 4 days. After I made my payment I never got any response from that representative and calling that number says the number is temporarily unavailable. After many failed attempts to contact that representative, I tried contacting another representative he initially said that the item cannot be delivered to my location and when I said that I already got confirmation from one of their representatives, he assured me that the order would be delivered in 3 to 4 days. It has already been 6 days since I placed my order when I got this response. But unfortunately, that was the last communication I got from their establishment. I tried reaching them through the 2 email id that they have listed on their site [protected]@fisheshop.com and [protected]@fisheshop.com. [protected]@fisheshop.com email id does not exist and I got a mail delivery failure notice.
As of writing this on 7th Jan 2021, I have not received any response from them. At this point, I would wish to get my order canceled and get my money refunded. But since there is no way to contact them, I'm unable to do so.
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