Flower Aura — Non acceptance of wrong delivery of cake with order no-668677

Address:	700156
Website:	www.floweraura.com

Kolkata, on 21july morning i have requested 1kg fruit cake and paid approx 1360rs for that (order no:668677). they delivered on same day by 1730hrs. during celebration time i observed that they delivered 1/2kg cake only. due to same my wife birthday celebration got ruined. same moment i tried given number but no response from another side. next day when i called office manager they flatly refused and claiming about right delivery. they claimed they don't made 1/2kg fruit cake.
In actual cake were delivered from another shop (based on their packing) when i visit same place i found same cake were available in 1/2kg in 360rs only.
Here my complaint is about the wrong delivery.interesting part they flatly refused about same and saying i[censored] feel its 1/2kg you must not consumed.


I need resolution in terms of apology or refund. here i am attaching here all pictures for your kind reference.
1.internet pic1
2.internet pic2
3. received cake
4. cake @ shop.

Please help!!!