Flower Aura — order delayed and customer care not supporting

Address:Chennai, 600100
Website:www.floweraura.com

Order ID: 3757785
I have ordered a cake in floweraura for 20:00 to 22:00 hour time slot. Since the time already delayed by 30 mins, I have called the customer care agent 2 times. Both the times they told that the delivery person is not picking the call. There is no other response provided. This looks like cheating the customer as the payment was made already. I have tried in chat, that is also of no use. The customer care guy told that he will check with the shop, he didnt respond anything even after 10 mins. Very irresponsible customer support team, it is really waste to order in floweraura for any special occasions.
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Sep 04, 2019
Updated by rrajam
Order status taken now .. it has been a delay of more than 1 hour now.

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I ordered flower bouquet, and got msg that order is received, however order is not delivered. The company is cheating. They are not refunding my money

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    Chennai, Tambaram, Tamilnadu
    India
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