[Resolved]  FlowerAura — We have paid the material money in advance but not received the online order purchase made on the floweraura site

Address:Chennai, Tamil Nadu, 600087

My wife Janu priya made an order of cake, Greeting card and flowers with the concern(Floweraura) to deliver it on Feb 14th Valentine's day midnight 12 am. The requester (Janu Priya) has been debited with the material charges and the night charges for the delivery to be done at 12 am Feb 14th. But sadly me the recipient (Vimal) have not received the delivery still and there was no calls made or any messages sent regarding the delivery to me or either to my wife. Still the package has not received by us and our payment RS.1765 is taken by the Floweraura Site. However my wife received a fake message saying that the delivery has been done to me yesterday. This was really an embarrassing and painful situation to me as well to my family since the Floweraura groups haven't kept the promise of business done. We are being felt as cheated by their online services as we did not receive any prompt communications by their company regarding the failure of the delivery. Expecting refund of the material purchased which missed to deliver on time

Order Number:489116
Content: Cake/Flower and Cards
Requester: DR. Janu priya - [protected]
Recipient : Vimal Ramanandh - [protected]
Was this information helpful?
No (0)
Yes (0)
Feb 23, 2016
Complaint marked as Resolved 
A person from Floweraura called me and re delivered the product again on the requested time which received in good condition.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Chennai
    Tamil Nadu
    India
    File a Complaint