Flywidus — Payment not received

Address:New Delhi, Delhi

Sir, an internet based travel agency, "Flywidus" duped me of money. Lured by the discount it provides I booked a roundtrip flight from srinagar to jammu on 7/11/2016. But after i did the payment of Rs. 4843, it showed that the transaction failed, though the money from my account were transacted. I didn't get any kind of invoice for it. After contacting the agency, they told that there's some error in the ticket and so they will refund my money in 3-4 days time. They emailed a screenshot of page with option mentioning refund of my money. But I haven't got any refund. Checking its facebook page I got to know that I am not the only one duped, there are many others. It's my earnest request to you please take the fraudulents to task and help me get my money back. There phone nos. are[protected],[protected], [protected]. Please sir I'm writing with lots of hope.

Thank you.
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    Flywidus Phone
    +91 11 48 444 444
    Flywidus Address
    H-5, South Extension Part-1, New Delhi, Delhi, India - 110049
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