[Resolved]  Force Motors — Complaint regarding malfunctioning in the new purchased vehicle Traveller26 (15+D)

Address:

Lucknow, Uttar Pradesh

From: M .S. Abbasi (Head Purchase) Integral University, Lucknow To: Managing Director Force Motors Limited, Regn.Office, Mumbai- Pune Road, Akurdi, Pune-411 035 Subject: Complaint regarding malfunctioning in the new purchased vehicle Traveller26 (15+D) Dear Sir, We regret to inform you that we have purchased two vehicles of your prestigious company Force Motors, Limited as per the details mentioned below- 1. Traveller TD22-BS3-(26+D) bearing Chassis no-MC1E4FJA7FP00229, Engine no- D56004488 2. Traveller TD22-BS3-(15+D) bearing Chassis no- MC1E4FHA6FP002051, Engine no- D56004279 At the time of delivery of the vehicle sl. No-2 was noticed that it was tilted atone side. It is informed to company engineer Mr. Aniket on 09.th Oct’2014 for the above mentioned observation. The company engineer Mr. Aniket is attending the vehicle from last four days but unfortunately he could not bearrested the exact problem and the problem is persisting as it is. Please note that in the brand new vehicle such problem is occurred and could not be rectified even by the company engineer after putting his all the efforts from last four days. We are no more interested to do such research work in the new vehicle and requesting you to replace the vehicle with no defect new vehicle. We are suffering a lot because our planned schedule is totally disturbed due to not use of this new vehicle. Please look into and arrange to replace the defective vehicle at the earliest to avoid unnecessary litigation. Thanking you for your cooperation For Integral University, Lucknow M.S. Abbasi Head Purchase [protected]