Forever 21 India — didn't receive my refund poor customer service

Address:34/1 arunachal rahara khardaha p.o rahara kol 700118 near SBI bank, Chandana, Kolkata, West Bengal, 700118
Website:www.forever21.in/

1st june i ordered a product from forever 21. For some reason i returned the product. Today it's 2nd july. I didn't receive my refund..
After the total return procudure,
I contacted to their customer service..
They told me that the total amount reflect ed to your account after 14 days..
Now it's 1monthe..
Now they are just ignoring my mail..
Poor customer service..
I just want my money back.

Here is my order i'd and my return id
Order no. F2125724
Return id : 1580495
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    34/1 arunachal rahara khardaha p.o rahara kol 700118 near SBI bank, Chandana, Kolkata
    West Bengal
    India
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