Forever 21 India
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Forever 21 India Complaints & Reviews

R
Raja95865719
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Not giving refund

These fraudster not giving refund...
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S
samiksha sahu
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Need refund or the product delivered

So I ordered a pendant and a set of four scrunchies. I already received the pendant but didn't receive the scrunchies band since then I've been trying to contact them but they never respond. I already paid for the product and it's already been 1 month and there's still no reply.
THIS IS MY ORDER NUMBER F21159269...
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Website:FOREVER21.in

So I ordered a pendant and a set of four scrunchies. I already received the pendant but didn't receive the scrunchies band since then I've been trying to contact them but they never respond. I already paid for the product and it's already been 1 month and there's still no reply....
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A
Afna000
from Kochi, Kerala
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product has not been picked up yet.

I purchased an item from forever 21 india website. It didn't fit me. So i created a return request the very next moment i received it. So there is a pickup facility provided by forever 21 in which the item will be picked up from our place by the courier agency. I opted that option instead of self sending option. This request was created on 19th october and it was supposed to be picked up on 20th october. But no one has come till now. I called...
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S
Samarpita Saha
from Kolkata, West Bengal
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didn't receive my refund poor customer service

Address:34/1 arunachal rahara khardaha p.o rahara kol 700118 near SBI bank, Chandana, Kolkata, West Bengal, 700118
Website:www.forever21.in/

1st june i ordered a product from forever 21. For some reason i returned the product. Today it's 2nd july. I didn't receive my refund..
After the total return procudure,
I contacted to their customer service..
They told me that the total amount reflect ed to your account after 14 days..
Now it's 1monthe..
Now they are just ignoring my mail..
Poor customer service..
I just want my money back.br...
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S
Samarpita Saha
from Kolkata, West Bengal
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didn't receive my refund

Address:34/1 arunachal rahara khardaha p.o rahara kol 700118 near SBI bank, Chandana, Kolkata, West Bengal, 700118

1st june I ordered a product from forever 21. For some reason I returned the product. Today it's 2nd july.I didn't receive my refund..
After the total return procudure,
I contacted to their customer service..
They told me that the total amount reflect ed to your account after 14 days..
Now it's 1monthe..
Now they are just ignoring my mail..
Poor customer service..
I just want my money back....
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A
Awalia722
from Hamirpur, Himachal Pradesh
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complaining about order

Address:Bathinda, Punjab, 151001

I am aman walia
Email:- [protected]@gmail.com
Order number:[protected]
I placed my order on 24 november 2018 but still i didn’t get any confirmation message about my order
Please let me know all the details of my order that when it will be dispatched.
I want to know about the details of my order as soon as possible
And awb number so that i can easily track my order
Thanking you
Aman...
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S
sonal2694
from Darbhanga, Bihar
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refund not received. poor customer service

Website:www.forever21.com/IN/Product/Main.aspx?br=f21

I am going to start with the most important thing and that is the inefficiency of the staff catering to the needs of the consumers at the Forever21 website.
I have been a regular customer at Forever21 and whenever I have an issue I have to call the customer services at least 5 times to get it rectified. I returned two products like a month back and I have still not received my money back. I have to call them at every stage to get a...
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D
Deepa1234567890
from Nagpur, Maharashtra
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issue in exchanging a bodysuit(top) at forever 21 store phoenix viman nagar pune

I had bought a top, a bodysuit, from Forever 21 store at Phoenix market city Viman Nagar Pune on 30th March, 2018. Today on 22nd April, 2018 I went to the same store to exchange it. The employee told me that as per exchange policy, bodysuit (top) cannot be exchanged. I should him the exchange policy printed on the bill and highlighted him that as mentioned in the bill, items cannot be exchanged if it was bought in a discount, or its an undergarment,...
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K
Kavita_123
from Delhi, Delhi
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email confirmation or message not received after placing order

Website:www.forever21.com/IN

Hi,
I placed an order yesterday for amount rp. 1835, but i haven't received any email notification or message regarding the same. The amount got deducted but there is no order number to track the order. I had ordered as guest and had provided my email id and phone number as well. Atleast i should have got some notification. I have no clue if my order was placed or not. Surprisingly the transaction didn't fail so i know that even refund...
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D
DianaK
from Trimbak, Maharashtra
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Mirror issue in changing room

Address:Mumbai Suburban, Maharashtra
Website:Forever 21 kurla phoenix mall suspicious mirror issue

Today i went to Kurla phoenix mall forever 21 store wid my bestie where i found dat there was something wrong with the mirror i.e. normally we have heard that check the mirror properly before changing n that's wat i did today.. and was shocked n confused at the same time.. i've heard dat 1 shouldn't b able to touch one's reflection in the mirror which i WAS ABLE TO!! I asked the concern person to check it out if there something wrong wid...
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J
Jessica Albuquerque
from Mumbai, Maharashtra
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No confirmation sent but money deducted

Address:New Delhi, Delhi
Website:www.forever21.com/IN

I placed an order for a dress today in the morning from the forever 21 india website and they asked for my card details which I provided and they deducted my money and have not sent me any message or email regarding my order confirmation or tracking details. They deducted money I just got the transaction details but never received any order details or tracking/confirmation details. What should be done? There is no details how to contact them...
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